AutoNation Ford Scottsdale - Service Center

Great dealership, very helpful advisor. I was able to make a service reservation on line and when I pulled up my service advisor, Jason, was standing outside my door before I could even get I was able to make a service reservation on line and when I pulled up my service advisor, Jason, was standing outside my door before I could even get out of my truck. He knew who I was and what service I had requested. No more than 5 minutes later my truck was being pulled into the service bay. Quite impressive! More

Had a great experience, service dept is awesome! They really helped us out in a bind! They really helped us out in a bind! More

They cannot handle the vehicles they take in for service. Whether it’s a warranty issue or anything else. Cars will sit there for weeks. Whether it’s a warranty issue or anything else. Cars will sit there for weeks. More

My wife and I have been affiliated with AutoNation Ford for years. Kevin Morgan is our service representative, and he is excellent! for years. Kevin Morgan is our service representative, and he is excellent! More

My experience with AutoNation Ford has improved SIGNIFICANTLY over the past two years, I work with a rental car company so I have quite a few Ford products that end up needing service / recalls. I SIGNIFICANTLY over the past two years, I work with a rental car company so I have quite a few Ford products that end up needing service / recalls. I decided to give this dealership another chance about 6 months ago and I am glad I did. All of the service advisors are friendly and knowledgeable about the vehicles. More

James McBride and the service team are fantastic. The process was fast and communication was excellent. They replaced a recalled part I had no idea about and didn't push any unnecessary service. Grea The process was fast and communication was excellent. They replaced a recalled part I had no idea about and didn't push any unnecessary service. Great experience. More

Love my new service adviser Tiffany. .she was very helpful... The addition of the video of my Explorer in service and Michael was very informative. Love it!! .she was very helpful... The addition of the video of my Explorer in service and Michael was very informative. Love it!! More

Best service I have had in three visits. My service advisor Spring did a great job keeping informed on the status and got it out a few days early My service advisor Spring did a great job keeping informed on the status and got it out a few days early More

Kevin Morgan was professional, easy to work with, explained everything clearly and made the service experience easy and painless. I have been doing business here since 2012 and have always been happy explained everything clearly and made the service experience easy and painless. I have been doing business here since 2012 and have always been happy with the experience. More

Spring’s communication throughout the repair is beyond industry standards. Shane, the diesel tech is fantastic too. I’m f you have a diesel, Shane’s one of the best. industry standards. Shane, the diesel tech is fantastic too. I’m f you have a diesel, Shane’s one of the best. More