AutoNation Ford Scottsdale - Service Center

Jason Smith was very helpful in getting my car in for service on a recall. When other people told me appointments were weeks out, he was able to get me in the next week after stopping in at the dealershi service on a recall. When other people told me appointments were weeks out, he was able to get me in the next week after stopping in at the dealership. He gave me a time frame of when the work would be done and it got done. More

Service department is ABSOLUTELY outstanding! ! I was an out of town drop-in without an appointment with a serious engine issue - Mark Hudon was able to quickly assist and had me on my way. This ! I was an out of town drop-in without an appointment with a serious engine issue - Mark Hudon was able to quickly assist and had me on my way. This will be, without question, where I'll purchase my next Ford!! More

All time promises were meet and service was perfromed as requested James did a great job in keeping me informed requested James did a great job in keeping me informed More

Superb customer service. Jason was very professional and kept me informed along the way. Waiting room was perfect to work out of while I was waiting for my oil change. Jason was very professional and kept me informed along the way. Waiting room was perfect to work out of while I was waiting for my oil change. More

My service advisor, Spring Evans, gets an A+ for great service. Everything completed in a time frame that I requested. Customer service is a dying art but not for her. service. Everything completed in a time frame that I requested. Customer service is a dying art but not for her. More

The 5,000-mile servicing on my Fusion was completed in good time, shorter than I had even expected. The waiting area is comfortable, with good wi-fi, and the coffee is quite good. Better yet, my service a good time, shorter than I had even expected. The waiting area is comfortable, with good wi-fi, and the coffee is quite good. Better yet, my service advisor, Spring Evans, was very kind in taking the time to answer all my questions. A very good experience. More

Good service and was explained what was done and what to look for from the truck look for from the truck More

They took care of all my concerns. My truck was ready when they told me it would be. My truck was ready when they told me it would be. More

AutoNation Ford Scottsdale is reliable and committed to the consumer. A great experience as always. Jason communicated very well and the tech did a super job! the consumer. A great experience as always. Jason communicated very well and the tech did a super job! More

It is not often that service places under promise and over deliver. My last service visit exceeded my expectations. James McBride went above and beyond taking care of a last minute detail that was unexpe over deliver. My last service visit exceeded my expectations. James McBride went above and beyond taking care of a last minute detail that was unexpected, saving me from making another trip. Thank you!!!! More