AutoNation Ford South Fort Worth

Chris Rodriguez was great to deal with. Very smooth and responsive. I would highly recommend Very smooth and responsive. I would highly recommend More

Jason and Cameron really took care of my needs. the dealership really made me a good deal with my situation. I love my new truck; I already have people asking where I got it and I'm sending them he the dealership really made me a good deal with my situation. I love my new truck; I already have people asking where I got it and I'm sending them here. More

Had an excellent experience at AutoNation had an issue with my used car with the windows Dave Campbell The general manager took great care of my issue with no problems no arguments at all. Excellent custo with my used car with the windows Dave Campbell The general manager took great care of my issue with no problems no arguments at all. Excellent customer service. He referred me to Eleanor Gebhardt sales advisor kept me informed of the process took great care of me and delivered my car directly to me. I would highly recommend this dealership for any car purchases that you do. More

Muy buen trabajo y servicio y el trato que nos dieron exelente muy recomendable el exelente muy recomendable el More

Excellent customer service demonstrated at initial meeting from Martin Mora. It continued to delivery of our new truck AND follow up to ensure “we are appreciative” of the service “after the sale”! meeting from Martin Mora. It continued to delivery of our new truck AND follow up to ensure “we are appreciative” of the service “after the sale”! All of which is true! More

I was very pleased with the sales portion of my experience. Where I had major concerns were with the Finance process. Upon agreeing to purchase my vehicle, my salesperson handed me off to the Finan experience. Where I had major concerns were with the Finance process. Upon agreeing to purchase my vehicle, my salesperson handed me off to the Finance Dept. where they quickly slipped in extras without asking. They immediately included an extended warranty and Service Contract that I never asked for. I was very tired and am not a numbers person, so I was so bewildered that I just wanted to leave immediately without further discussion. It was later the same day that I called the Sales Manager, who very politely agreed to take these off of the contract that I signed. However this required that I return to the dealership the next day to sign a new contract. I was very pleased with the sales person and felt no pressure to buy anything. Buyer Beware of the Finance dept! More

Curtesy was foremost the staff was quick and efficient. The update itself was actually in about an hour. The additional upcoming wService was listed on the completion paperwork for customer review. Well Do The update itself was actually in about an hour. The additional upcoming wService was listed on the completion paperwork for customer review. Well Done More

I came to look at another vehicle advertised. When I got there it wasn't available. I did decide on another one. The dealership salesperson was interested in what I wanted, knowledgable. I wo When I got there it wasn't available. I did decide on another one. The dealership salesperson was interested in what I wanted, knowledgable. I would buy from her again. More

I appreciate the kind and helpful services I like this car. We have been looking for several months for a car like this. Evan was very helpful and friendly in every kind of way. car. We have been looking for several months for a car like this. Evan was very helpful and friendly in every kind of way. More

A fairly quick purchase decision and I'm obviously not an expert at car shopping. That may have been where I went wrong but my car was totaled and I knew what I was looking for in a car. Pre approval no nee expert at car shopping. That may have been where I went wrong but my car was totaled and I knew what I was looking for in a car. Pre approval no need to hassle. Nice young sales person but inexperienced and lacked detail and knowledge. I wanted to wait a day or two but moved quickly as they were pushing to hit end of week bonus. Sales Mgr quickly met requests to make some cosmetic repairs such as tires, paint and tire rim corrections but did not ensure a quality outcome. 2 weeks later, I am still waiting on tires that were promised on initial visit; paid $200 for a new key; the front hood/bumper damage is worse since they "repaired it" . Crack in windshield identified after purchase. Never detailed the car. Sales person delivered me a dirty car. A new car (to me) with apparent front damage kills the new car excitement. Nothing has felt great about this purchase. Im waiting for body shop appt that they should have completed before the close of sale. My guess is, had I gone with their financing and warranty plans I would have had a better customer experience.....or would I ?? Per survey, I believe they will honor commitments but for now I'm still waiting stuck over the holiday weekend. More