AutoNation Ford South Fort Worth

It was easy and fast and I was back in my car 10 out of 10 recommend from me 10 recommend from me More

Incoming call barely been picked up and answered with responsibilities. Repair service for commercial truck was handled by irresponsibility and unprofessional supervisor. My Truck was always left there responsibilities. Repair service for commercial truck was handled by irresponsibility and unprofessional supervisor. My Truck was always left there with appointment and irregular events happened but he always says that customer come as walk-in and no pre alert description when he opened the talking . I had to get My F250-2020 come back to this place because of some notices from system appeared after 32k miles with” Hill start system not available, pre-collision assist not available, service advance trace, camera is not available plz contact dealer ” but when I restart my truck after supervisor confirmed finishing service , all notices came up again . Supervisor came , saw but I was disappointed with his reply” I don’t know, let see it next time”. And This is my fourth time I’ve experienced, I don’t want to come again but I have to , just because it was under last time warranty with this location . At least , they need to inspect the truck, provide evaluation or estimate time of maintenance will take, however, there has been no phone call or text message for a week . I had to call for tracking service and received a “very impressive “ as : I don’t know, we have to get line and work by orders. I thought Ford’s service is good but this supervisor who’ve handled by truck 4 times should be retrained for Custommer service. Finally. I don’t recommend customer for this maintenance service for commercial truck at Autonation South Fortworth 5300 Campus. More

Felipe, Phil and Ruben were all extremely helpful and friendly. I would recommend this dealership to all of my friends and family. friendly. I would recommend this dealership to all of my friends and family. More

Doug in the preowned department did an outstanding job on the purchase of my sons first truck. Living 3 hours away he made this purchase happen smooth and efficiently. the purchase of my sons first truck. Living 3 hours away he made this purchase happen smooth and efficiently. More

Jerry in service is great! Always friendly and with to help with best advice to service my vehicles. Always friendly and with to help with best advice to service my vehicles. More

Jerry in service is the best! He has great customer service. My car is always ready when he gives me a time window. He has great customer service. My car is always ready when he gives me a time window. More

I arrived for my appointment and was directed to the spot where the Recall Work would be done. Service advisor was polite and and seemed competent. I was impressed. where the Recall Work would be done. Service advisor was polite and and seemed competent. I was impressed. More

charged for washer fluid that they did not put in because I had filled to the top before I took in that morning that makes me wonder what else was charged for they didn't do I had filled to the top before I took in that morning that makes me wonder what else was charged for they didn't do More

First time at your dealer, Unable to complete the recall on the back camera due to pending parts and I also requested for the Clorox 360 in which I don’t think it was done. The oil change was done an recall on the back camera due to pending parts and I also requested for the Clorox 360 in which I don’t think it was done. The oil change was done and happy for that. Only one person at the service Dept helping three customers. I expected a better customer service and a better explanation on how the rest of the car was doing ( tires, battery, windshield wipers or if any fluids we’re need it in my truck. Anyway, here is my honest opinion. Thank you and have a blessed day! More

They did not communicate very well as to the timing and I had to call them to check and it was ready but no one even called me. PLUS, it is still not fixed . had to call them to check and it was ready but no one even called me. PLUS, it is still not fixed . More