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AutoNation Ford St. Petersburg
St. Petersburg, FL
1,059 Reviews
AutoNation Ford St. Petersburg is your local source for all things Ford in the St. Petersburg area, and is one of the largest Ford dealerships in Western Florida. Located just north of Grand Central, our dealership can be found at the corner of 34th St N and 24th Ave N. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford St. Petersburg has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,059 reviews
March 12, 2021
One of the best decisions I ever made was buying my Mustang at Auto Nation Ford here in St. Petersburg on 34th St. I have had my car serviced there ever since I purchased it and everyone there has trea Mustang at Auto Nation Ford here in St. Petersburg on 34th St. I have had my car serviced there ever since I purchased it and everyone there has treated me with respect, friendliness and my car received the best of care there for the past 5 1/2 years. My most recent experience there this Wednesday was VERY pleasant, especially in regard to the current unfortunate situation! I recommend Treadway Auto Nation to everyone looking for a great car and great service afterwards. Thank you! More
by Ingrid Norris
Employees Worked With
Sorry, forgot the name
March 09, 2021
Absolutely horrible service. 2nd time in to fix radio and the same part, 2nd time does not work. So have ANOTHER appointment in 2 days, and I will bet that piece won’t work either. They don’t return calls .. the same part, 2nd time does not work. So have ANOTHER appointment in 2 days, and I will bet that piece won’t work either. They don’t return calls ..... and have to keep calling them. Get the run around with the service manager and the general manager. General manager said he would have them call me and I had to call them 3 hours later. Left a message and 1 hour later, still no call back. I usually don’t write reviews, but had to with their service. More
by mustang
Employees Worked With
Kelly- service manager/ Dave in service/ Bruce Heath general manager
October 13, 2020
I really like my 2014 Ford Escape and service at Auto Nation has been pretty good. My experience on September 28, however, as not satisfactory. I made an online reservation and listed three items for Nation has been pretty good. My experience on September 28, however, as not satisfactory. I made an online reservation and listed three items for servicing. When I got to the dealership on time I was attended to promply. There was quite a line waiting for service so I decided to ask that only two items would be checked. One was to have someone check if a earlier recall had been properl;y done. I think it involved a nut of some kind. I thought that was at most 2 minute job, but was told that would require pulling a mechanic off the line and I should make another appointment. That left one item, an oil change - which was accomplished satisfactorily. A mulitpoint inspection was offered as was normal and was accepted. A good idea. One item was deemed necessary to be replaced immediately - new wiper blades. I had the blades replaced 5 days earlier and knew that they were performing flawlessley. This caused me to wonder how much of the remaining items (tires and brakes) needed immediate attention Maybe so! Who knows.? I was asked who was my assigned "guardian angel" ( I forget the exact title but was aware that Auto Nation had set up such a system.) And I could not identify the person who was assigned to look after me. But I thought that would be part of my file. It was not. But a good idea nevertheless. In summary, overall not a disaster, but also not a pleasant experienve More
by gjsperling
Employees Worked With
D'ont recall
May 18, 2020
1st of all, we were immediately T.O.'d to another salesman, and during the test drive my wife was driving and he said, "Don't look down, you are a woman driver." Needless to say the numbers did not salesman, and during the test drive my wife was driving and he said, "Don't look down, you are a woman driver." Needless to say the numbers did not work so we went elsewhere... happened 4-15-20. I would expect you to do the same. Not bashing this dealership just stating facts. More
by kugmyster
Employees Worked With
Tall white guy early 50's
March 10, 2019
Purchased a new vehicle There's no just in-the-box help with Sales and Services here. When searching for my vehicle, the help at AutoNation, St. Petersburg, FL, extended ou There's no just in-the-box help with Sales and Services here. When searching for my vehicle, the help at AutoNation, St. Petersburg, FL, extended out-of-state to pin-point my requirements. My thanks to Rafael Catala of Sales and Glenn of Service/Parts for their role in making a F-150 selection with accessories less complicated. There was no ambiguity in automotive knowledge. The new modern environment setting was very comfortable. During my visits at the sales and showroom, I could not help in observing the staff training and camaraderie. I did not see pomposity between the employees. This makes for a friendly work environment. Any new Ford sales and services will be my return to AutoNation of St. Petersburg, FL. Please continue with providing great service. Thanks AutoNation. More
by Vince
Employees Worked With
Rafael Catala of Sales and Glenn of Service/Parts
February 20, 2019
"The Triple Flush Experience" Cannot compare to the level of help and appreciation to Frank Costantino and his whole staff at AutoNation Ford St. Petersburg. What can I say, these Cannot compare to the level of help and appreciation to Frank Costantino and his whole staff at AutoNation Ford St. Petersburg. What can I say, these guys care just as hard as they work. Excellent customer service and very trustworthy. After the Triple Flush Service, I went from a really bad day before they started, to a great day after they finished. Frank, Thank you so much and keep doing what you do! More
by SammyBoomBats
Employees Worked With
Frank Costantino
February 19, 2019
Excellent Customer Service from Frank Constantino I had brought my truck in for a quick oil and filter change. Spoke with Frank Constantino. I assume was a Service Advisor. He quickly diagnosed an und I had brought my truck in for a quick oil and filter change. Spoke with Frank Constantino. I assume was a Service Advisor. He quickly diagnosed an underlying issue with my truck when I casually mentioned my truck would shudder during acceleration. He identified an issue with my torque converter and my warranty would cover repair. Appreciate the 5 Star customer service! More
by GovtStiff
Employees Worked With
Frank Constantino
December 17, 2018
Incompetent Told me I needed new brakes and tires while I’m for the first time to get a recall issue addressed. Made a subsequent appointment for the tires and b Told me I needed new brakes and tires while I’m for the first time to get a recall issue addressed. Made a subsequent appointment for the tires and brakes. Once they learned it was a fleet car for work, I no longer needed tires or brakes. They did change the cabin filter. They also broke the glove box and closed it so I didn’t notice until I opened it. Left a mess of white, waxy shavings in my glovebox and on the floor below. So much wasted and lost time spent here. The worse part, NOT ONE SINGLE APOLOGY. Do not go here. Untrustworthy and apathy abound. More
by Veryunhappy
Employees Worked With
Will not name them. Poor management
November 21, 2018
Incompetent and lack of service I've had both good and bad experiences with this location. Back in Feb or so I went in to get transmission fluid changed was.yhere 2 hours. Service a I've had both good and bad experiences with this location. Back in Feb or so I went in to get transmission fluid changed was.yhere 2 hours. Service advisor didn't stay on top of it and come to find out they had new guy who dis not know how to change the transmission. Fluid in a 2013 mustang. I took it few days ago to have oil changed and differential fluid changed. Rick was my advisor very good. However, I called because of squeaking when I went over bumps. Figured shocks struts or something. Well that day I was transferred to Derrick which I left message never called me Called today first guy I got acted like my questio s were some big mystery. I'm not a mechanic but would've either said bring it in or give a couple possibilities. He was a total baffoon. Last time I called they transferred me to Kens answering machine left message explaining I wasn't happy and just wanted to know what the squeaking could be. Still no call. I've been going there since we bought the car 3 years ago. Also I am looking for another car for myself and want to buy my mother one. I most certainly won't be using this place. Speak to few hundred people daily and will also let them know lack of service and integrity More
by seankw
Employees Worked With
Ken
August 22, 2018
Couldn't make a deal but good experience I wasn't able to come to agreeable terms on the vehicle I was interested in but I did have a very positive experience at Autonation Ford. I had the p I wasn't able to come to agreeable terms on the vehicle I was interested in but I did have a very positive experience at Autonation Ford. I had the please of running into Joe, a new salesperson. Joe was kind, courteous and respectful and worked diligently trying to make a deal work. Plus, I enjoyed Joe's passion for cars which were aligned with me. I'll be happy to see Joe again when looking for car's in the future. More
by Anthony0307
Employees Worked With
Joseph Phillips
