AutoNation Ford St. Petersburg

Excellent Customer Service from Frank Constantino I had brought my truck in for a quick oil and filter change. Spoke with Frank Constantino. I assume was a Service Advisor. He quickly diagnosed an und I had brought my truck in for a quick oil and filter change. Spoke with Frank Constantino. I assume was a Service Advisor. He quickly diagnosed an underlying issue with my truck when I casually mentioned my truck would shudder during acceleration. He identified an issue with my torque converter and my warranty would cover repair. Appreciate the 5 Star customer service! More

Incompetent Told me I needed new brakes and tires while I’m for the first time to get a recall issue addressed. Made a subsequent appointment for the tires and b Told me I needed new brakes and tires while I’m for the first time to get a recall issue addressed. Made a subsequent appointment for the tires and brakes. Once they learned it was a fleet car for work, I no longer needed tires or brakes. They did change the cabin filter. They also broke the glove box and closed it so I didn’t notice until I opened it. Left a mess of white, waxy shavings in my glovebox and on the floor below. So much wasted and lost time spent here. The worse part, NOT ONE SINGLE APOLOGY. Do not go here. Untrustworthy and apathy abound. More

Incompetent and lack of service I've had both good and bad experiences with this location. Back in Feb or so I went in to get transmission fluid changed was.yhere 2 hours. Service a I've had both good and bad experiences with this location. Back in Feb or so I went in to get transmission fluid changed was.yhere 2 hours. Service advisor didn't stay on top of it and come to find out they had new guy who dis not know how to change the transmission. Fluid in a 2013 mustang. I took it few days ago to have oil changed and differential fluid changed. Rick was my advisor very good. However, I called because of squeaking when I went over bumps. Figured shocks struts or something. Well that day I was transferred to Derrick which I left message never called me Called today first guy I got acted like my questio s were some big mystery. I'm not a mechanic but would've either said bring it in or give a couple possibilities. He was a total baffoon. Last time I called they transferred me to Kens answering machine left message explaining I wasn't happy and just wanted to know what the squeaking could be. Still no call. I've been going there since we bought the car 3 years ago. Also I am looking for another car for myself and want to buy my mother one. I most certainly won't be using this place. Speak to few hundred people daily and will also let them know lack of service and integrity More

Couldn't make a deal but good experience I wasn't able to come to agreeable terms on the vehicle I was interested in but I did have a very positive experience at Autonation Ford. I had the p I wasn't able to come to agreeable terms on the vehicle I was interested in but I did have a very positive experience at Autonation Ford. I had the please of running into Joe, a new salesperson. Joe was kind, courteous and respectful and worked diligently trying to make a deal work. Plus, I enjoyed Joe's passion for cars which were aligned with me. I'll be happy to see Joe again when looking for car's in the future. More

Good sales man / bad management dept. If you want to get a vehicle and AutoNation Ford St Petersburgh, Fl is your closest place, you should know that you can find good deals and good price If you want to get a vehicle and AutoNation Ford St Petersburgh, Fl is your closest place, you should know that you can find good deals and good prices but they are tricky to get you to transfer your registration and plate to the new car and leave you with NO TEMPORARY PLATE/TAG to the vehicle that you went driving in the first place to the dealership...! Keep your eyes open! DO NOT MAKE THE TRANSFER OF PLATE IN THIS DEALERSHIP...at the DMV is only $10.....dealer? they charge you $200. Salesperson that took care of us? Excellent, very nice! Just don’t do any tags or plates, they should give a temporary one for the new car, is illegal to leave the dealer without any plate.... but if you do it with them be aware that nobody is gonna provide a temporary plate for your old car! More

Bought a truck Never buy a used vehicle from this place they had mine for over a month and they kept putting it off and putting it off I would call they wouldn't ret Never buy a used vehicle from this place they had mine for over a month and they kept putting it off and putting it off I would call they wouldn't return my calls nobody I will never never go back there and never recommend them to nobody. More

incompetent hyperinflated prices long wait Ii made an appointment oil and tires. Almost a four hour wait. Half a day. Just incompetent. The manager was a moron. Hyper inflated prices, into Ii made an appointment oil and tires. Almost a four hour wait. Half a day. Just incompetent. The manager was a moron. Hyper inflated prices, intollerable wait horrible service. More

Mustang gt I bought a new mustang gt this past Friday, Brad was my sales associate, the purchasing process was very smooth and effortless, great people great ser I bought a new mustang gt this past Friday, Brad was my sales associate, the purchasing process was very smooth and effortless, great people great service. More

Purchase of F-150 I passed over at least 15 dealerships to deal with Barry Friedman at AutoNation in St. Pete. Helpful and Professional from the very first contact to I passed over at least 15 dealerships to deal with Barry Friedman at AutoNation in St. Pete. Helpful and Professional from the very first contact to the completion of the sale. More

Very happy with used purchase Overall I'm very satisfied with my used purchase. Communication with the dealer was not the best however I did get emails back within half hour or les Overall I'm very satisfied with my used purchase. Communication with the dealer was not the best however I did get emails back within half hour or less and he did call to let me know that he was the only one there at the time trying to answer everyone. I bought a 2008 Silverado 1500 and it's an absolute beast. They were very clear on showing me what has been done as far as repairs or maintenance and the test drive area was perfect to test all areas of the truck (acceleration, braking, ride comfort, etc) I would recommend this dealer to anyone looking for a car or truck, because this dealer has nothing to hide. Thank you Barry, Robert, Josh, and John for making this possible! More