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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
673 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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673 Reviews of AutoNation Ford Tustin - Service Center

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September 16, 2022

Service advisor was nice and polite and knowledgeable. The service time was shorter then expected thank you Christian. More

by Bcl.2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, service advisor
Sep 19, 2022 -

AutoNation Ford Tustin responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 15, 2022

I was very satisfied the Auto Nation’s service. I’m sure to come back next service. More

by KO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 19, 2022 -

AutoNation Ford Tustin responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 14, 2022

I’m new to the area and I needed a couple things done to my car. I could see how busy the service department was but Christian jumped right in and helped me with what I needed done. Everyone was friendly More

by Islandgirl080671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 18, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 14, 2022

Very polite salesman. He was new, so it took a little longer due to a learning curve, but we all gotta learn somehow. More

by kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk, Christian
Sep 18, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 09, 2022

David took care of my service very well. Awesome customer service . I’m happy that I have reached out to David and was serviced in given time and provided good feedback on my car condition f More

by Abhishek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tach
Sep 14, 2022 -

AutoNation Ford Tustin responded

Hi Abhishek, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Sep 14, 2022 -

Abhishek responded

Thanks a lot

September 07, 2022

Thank You Brittany. You made feel as if I was the only customer being the Service Department was busier than a bee hive. Also the friendliness of your coworkers are unma More

by Gabby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Sep 12, 2022 -

AutoNation Ford Tustin responded

Hi Gabby, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 06, 2022

A little disappointed. I was going out for a trip this Labor Day weekend and wanted to make sure my car had its service before I left. Well... on my way back from my trip, More

by Antoine
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny
Sep 09, 2022 -

AutoNation Ford Tustin responded

Hi Antoine, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5558 -- we hope to hear from you soon.

More
September 05, 2022

SORRY I KNOW LITTLE ABOUT AUTO NATION AS A DEALERSHIP BUT DANIEL SIGNED ME IN FOR A RECALL AND THE CAR WAS READY IN 21/2 HOURS. I WAS THRILLED BUT ESPECIALLY WHEN HE SENT LYFT TO MY HOME TO BRING ME BACK TO More

by eoin.cowie555
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIEL
Sep 09, 2022 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

September 03, 2022

Awesome service and always I have an updates all my order during my transmission is down More

by RDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Sep 07, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Tustin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 02, 2022

Always very helpful in getting everything and beyond what we asked for. Daryl Uhrich is our go to guy. We bought our car with his help and when we need service he makes sure we are well taken care of. We giv More

by Gmassvo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Uhrich, Britney in service
Sep 07, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Tustin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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