AutoNation Ford Tustin

I am always relieved when I call for a service appointment and Bob Selff, my long-time service advisor, is there to help and guide me. He knows my 2016 Ford Fiesta very well, and he makes my visits not only tolerable but easy and pleasant. He is the best, no doubt about it. The technicians, who work on my car, are also top-notch, and I trust their work. My only complaint is directed at Ford for discontinuing the Fiesta: Not everybody in this world wants to drive a truck or an SUV. Some of us prefer small cars, and the Fiesta has been my favorite for years. I have had three of them, and obviously I cannot expect to purchase a fourth. I wish that Ford Motor Motor Company would reconsider its decision to discontinue production of the Fiesta.

Andrew helped me, he saved my car information when I called back he was ready. And also he kept me posted during my car was there. Compare to the previous week I was in Mcpeek Dodge Anaheim for my another car's service, this is a much better experience.

Tony was very helpful and accommodating. He even made sure to get my car washed.

Amazing service dept! I highly recommend Bob, my service advisor who always tends to my car's needs so professionally, & quickly too !

Amazing , Tony the service advisor is the best highly recommend Thank you so much The Best

Easy process Easy process Easy process Easy process Easy process Easy process Easy process Easy process

Andrew is great. He is professional and friendly, and makes coming in for service easy.

All the staff are very friendly and helpful, but I will have to come back for a third time for same thing. The members on time but the technician doesn't show on time to appt and one time canceled, but didn't get courtesy call the day before to reschedule . We took time off work and have 45 minute drive to get there. They did fill our gas tank up to try to make up for it.

It was a standard experience. I went for an oil change it worked out just as described.

Manny was very nice. He assisted me when I arrived and kept me posted on the status of my car.