I am always relieved when I call for a service appointment and Bob Selff, my long-time service advisor, is there to help and guide me. He knows my 2016 Ford Fiesta very well, and he makes my visits not only tolerable but easy and pleasant. He is the best, no doubt about it. The technicians, who work on my car, are also top-notch, and I trust their work. My only complaint is directed at Ford for discontinuing the Fiesta: Not everybody in this world wants to drive a truck or an SUV. Some of us prefer small cars, and the Fiesta has been my favorite for years. I have had three of them, and obviously I cannot expect to purchase a fourth. I wish that Ford Motor Motor Company would reconsider its decision to discontinue production of the Fiesta.