AutoNation Ford Tustin - Service Center

Customer service was good. The sales agent Frank and the Loan Officer are nice people. The purchase was bad, a week after I took the car back for repair and taking it again thi The sales agent Frank and the Loan Officer are nice people. The purchase was bad, a week after I took the car back for repair and taking it again this week. I wish I can exchange the car. It has too many problems. Both Tustin and Cerritos are too far and the Cerritos workers don’t seem to care about customers. Finally I hate to waist my time at the repair shop. More

I purchased my truck from them. I have since had it in for service. All the way around these guys rock! The sales team is non-pushy and let you look w/out pushing you to buy I have since had it in for service. All the way around these guys rock! The sales team is non-pushy and let you look w/out pushing you to buy and their service team follows up and takes care of you. Thank you Christian for taking care of me and my truck! I specifically have had an issue with my weatherstripping and excess noise has gotten into the cab at high speeds. Folks online say it's about 50/50 on if the dealership will try to fix or just say that is the way it is (which is BS - new car/truck should not have excess wind noise). These guys are working the problem. I appreciated their attention to detail. More

Bob Self is the BEST service manager EVER. Thank You!!!!!! Very friendly and very Professional. Thank You!!!!!! Very friendly and very Professional. More

I have been taking my tru k here since I got it. They have done all of the services and I am always satisfied. Christian was my advisor and he was great. They have done all of the services and I am always satisfied. Christian was my advisor and he was great. More

Christian was very helpful, friendly and professional. He made the whole process smooth and quick He made the whole process smooth and quick More

Piece of mind. I know when I leave my work vehicle, Bob goes over and above making sure everything is handled in a timely manner. Very Professional and gives progre I know when I leave my work vehicle, Bob goes over and above making sure everything is handled in a timely manner. Very Professional and gives progress reports as to completion. More

Very helpful, good friendly service and excellent work. Serviceman Bob is always very helpful and communicates the problem. Serviceman Bob is always very helpful and communicates the problem. More

My service representative "Bella" provided great customer service throughout the entire process - Was very friendly, responsive, and kept me informed of the details along the way. On top of that, I was ple service throughout the entire process - Was very friendly, responsive, and kept me informed of the details along the way. On top of that, I was pleased that my service was completed early and within my original budget expectations. More

Went there for service twice. Very efficient and professional stuff, also very friendly with good communication. Very efficient and professional stuff, also very friendly with good communication. More

Prompt efficient service with friendly staff. No concerns to note in using the service team. No concerns to note in using the service team. More