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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
672 Reviews

672 Reviews of AutoNation Ford Tustin - Service Center

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April 29, 2022

My service advisor Bella was amazing. She kept me posted and was very accommodating. Everything was taken care of as discussed. More

by Jkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella
Report | Print
May 03, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

I have honestly always had a great experience with those I’ve dealt with at this dealership. Everyone is chill and down to earth. No over selling anything, just informative and helpful! Keep it up! More

by MCook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Report | Print
May 02, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 27, 2022

They got me in/out quickly. Bella was AWESOME to work with. She went the extra mile to make sure I got what I needed. More

by larryheppelmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella
Report | Print
Apr 30, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bella here at AutoNation Ford Tustin! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2022

Smooth Quick Service. Christian Kirk was welcoming, knowledgeable, professional, and made the service experience very convenient and enjoyable. More

by Adam C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Report | Print
Apr 28, 2022 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us, Adam! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2022

Excellent repair and service on my Ford F150 2022, i would gladly recommend Auto Nation and advisor David Anytime More

by darnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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Apr 28, 2022 -

AutoNation Ford Tustin responded

Hello Darnold, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Great experience Came for the first service and everything was going smooth. Got the call after 2 hours ready for pickup. Thanks guys More

by shlomiringel2612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Clement
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Apr 25, 2022 -

AutoNation Ford Tustin responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

April 21, 2022

My standard oil change service was without a problem. They seemed a bit understaffed in service bay but I only had to wait a few minutes. No complaints More

by Craw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joycelyn
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Apr 24, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please reach out to us at (877) 357-5524. We hope to hear from you.

April 20, 2022

Very courteous and friendly from start to finish. Great communications regarding what my truck needed. More

by Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Report | Print
Apr 24, 2022 -

AutoNation Ford Tustin responded

Hi Leonard, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 19, 2022

The Service team was professional and very upfront on costs and their overall estimated timeframes. More

by keith123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Apr 22, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

Ford Tustin has always had great customer service. Danny provided checked me in fast and followed up with me timely. Highly recommend! RJ More

by Ronjacobsirvine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Apr 22, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

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