AutoNation Ford Tustin - Service Center

I scheduled an oil change and an alignment. My overall experience and expectation was very good. My overall experience and expectation was very good. More

Always prompt and courteous service Cristian kept me updated on the Service needed ,cost and time it was going to take for the service to take He also arranged for a ride home as well as bake to the Ser updated on the Service needed ,cost and time it was going to take for the service to take He also arranged for a ride home as well as bake to the Service Department when my car was done .He showed excellent PR. More

I had an appointment for 10 am, however the lady who was supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize fo supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize for the delay and was taking her time to do other stuff, greeting with her associates and mingling. Even after she noticed that someone else is taking care of me, she did not try to justifying her delay or even fake an apology. More

All the staff are nice and very helpful. Customer lounge are comfy and clean and spacious. Customer lounge are comfy and clean and spacious. More

Was extremely upset when I picked my car up and the key was not there. was not there. More

I had the best experience with the Service Department at the Ford Autonaion in Tustin. The whole operation ran smoothly from start to finish. Everything is provided for the customer wile waiting. I was trea the Ford Autonaion in Tustin. The whole operation ran smoothly from start to finish. Everything is provided for the customer wile waiting. I was treated with respect and kindness from every employee.. I was in and out so quickly and they washed my car to boot. I completely trust the mechanics at Ford. Very professional! More

Drove 60 miles to continue having my cars serviced at AN Ford Tustin. Bob Selff has been my service advisor for nearly 10 years and always takes excellent care of me. Todd M. Ford Tustin. Bob Selff has been my service advisor for nearly 10 years and always takes excellent care of me. Todd M. More

First time in getting service on my 2018 F150. Chris did a great job and was very thorough in communicating the process and service Chris did a great job and was very thorough in communicating the process and service More

Was able to get a next day appointment. Check in was quick and car service was done promptly. Car was washed as ready with all service completed. Check in was quick and car service was done promptly. Car was washed as ready with all service completed. More

Quick, efficient, knowledgeable, Christain was very communicative, which was much appreciated, done within committed time frame. communicative, which was much appreciated, done within committed time frame. More