AutoNation Ford Tustin - Service Center

I worked with Danny Zamora and David Tach. Very helpful and courteous. Car now at dealership for work. David arranged rental for me...all went well. Very happy with service so far. Very helpful and courteous. Car now at dealership for work. David arranged rental for me...all went well. Very happy with service so far. More

I have a plugin vehicle and noticed it suddenly not charging at the 24 miles it was charging five years ago. I feel that as part of the maintenance program at the dealer they should also be looking int charging at the 24 miles it was charging five years ago. I feel that as part of the maintenance program at the dealer they should also be looking into whether or not the battery is charging properly besides the typical maintenance care. Buying a plug in vehicle is to drive on electricity not gas and the dealer seems to not really be concerned if the EV is running properly on electric mode. Now they want to charge $200 to do an assessment on the battery after taking the car there for years. When I've called to get some info on the operation of the charging system and how it works and why it's not charging, there seems to be conflicting information I'm receiving vs online information. Do these automotive advisors know anything? Very frustrating! More

Preparing for a long trip can be stressful in its self but after getting my truck back from Ford Autonation a lot of the stress was gone. Thanks to Bella and the team there for taking care of my truck. We but after getting my truck back from Ford Autonation a lot of the stress was gone. Thanks to Bella and the team there for taking care of my truck. We traveled 1100 miles and covered 6 states! Ready to do it again. More

Friendly, prompt service. I was happy to see kind faces at Ford in Tustin again. I was happy to see kind faces at Ford in Tustin again. More

I always have great service with auto nation this is why I coming back. They.are fast and afficent. I coming back. They.are fast and afficent. More

My service representative Bob Selff is awesome. Call backs are quick and efficient. They dealership provides ride service if you can’t wait. The car washes are a “hit” with me as well!! Best dea Call backs are quick and efficient. They dealership provides ride service if you can’t wait. The car washes are a “hit” with me as well!! Best dealership around! More

Great customer service and care. from staff. They are timely, efficient, and communicate with their customers. from staff. They are timely, efficient, and communicate with their customers. More

Christian in service dept. was excellent! Had appt. with other service person, he asked can I help you. Got everything going. I am in the service business and I was very impre was excellent! Had appt. with other service person, he asked can I help you. Got everything going. I am in the service business and I was very impressed. Got my truck back sooner than promised. price better than expected. Will be coming back again. Thank you! More

Service Department Agent, Bob Selff continues his excellence in customer service. Work on my car is scheduled, completed, and paid for in a quick and painless fashion. I find most companies these d excellence in customer service. Work on my car is scheduled, completed, and paid for in a quick and painless fashion. I find most companies these days don't understand the concept of thanking a customer for choosing to bring their business to their company and to work to keep that business. I do believe I have a choice on whom to give my business to, and I continue to choose Auto Nation Ford Tustin and Bob Selff. Thanks Bob, you're the best! P.S. Thanks for car wash! I always appreciate this touch! More