AutoNation Ford Tustin - Service Center

The purchase of my vehicle was a breeze. I've taken my SuperDuty in twice for oil changes. The 2nd time I took it in, I added the DEF and had them remove a screw on the tire. The screw wa I've taken my SuperDuty in twice for oil changes. The 2nd time I took it in, I added the DEF and had them remove a screw on the tire. The screw was easily removed at no charge and they also applied a discount code for the DEF with out me knowing prior. How many dealerships would of done that? I have been very pleased with AutoNation Ford Tustin and I look forward to doing business with them in the future. More

Great service, efficient, nice service team and truck is running smooth! Thank you Tustin Ford running smooth! Thank you Tustin Ford More

The service staff was courteous and helpful. There was an issue sorting out the warranty on my certified used car and the service manager made sure that my vehicle received the necessary repairs There was an issue sorting out the warranty on my certified used car and the service manager made sure that my vehicle received the necessary repairs. More

I worked with Danny Zamora and David Tach. Very helpful and courteous. Car now at dealership for work. David arranged rental for me...all went well. Very happy with service so far. Very helpful and courteous. Car now at dealership for work. David arranged rental for me...all went well. Very happy with service so far. More

I have a plugin vehicle and noticed it suddenly not charging at the 24 miles it was charging five years ago. I feel that as part of the maintenance program at the dealer they should also be looking int charging at the 24 miles it was charging five years ago. I feel that as part of the maintenance program at the dealer they should also be looking into whether or not the battery is charging properly besides the typical maintenance care. Buying a plug in vehicle is to drive on electricity not gas and the dealer seems to not really be concerned if the EV is running properly on electric mode. Now they want to charge $200 to do an assessment on the battery after taking the car there for years. When I've called to get some info on the operation of the charging system and how it works and why it's not charging, there seems to be conflicting information I'm receiving vs online information. Do these automotive advisors know anything? Very frustrating! More

Preparing for a long trip can be stressful in its self but after getting my truck back from Ford Autonation a lot of the stress was gone. Thanks to Bella and the team there for taking care of my truck. We but after getting my truck back from Ford Autonation a lot of the stress was gone. Thanks to Bella and the team there for taking care of my truck. We traveled 1100 miles and covered 6 states! Ready to do it again. More

Friendly, prompt service. I was happy to see kind faces at Ford in Tustin again. I was happy to see kind faces at Ford in Tustin again. More

I always have great service with auto nation this is why I coming back. They.are fast and afficent. I coming back. They.are fast and afficent. More

My service representative Bob Selff is awesome. Call backs are quick and efficient. They dealership provides ride service if you can’t wait. The car washes are a “hit” with me as well!! Best dea Call backs are quick and efficient. They dealership provides ride service if you can’t wait. The car washes are a “hit” with me as well!! Best dealership around! More