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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
676 Reviews

676 Reviews of AutoNation Ford Tustin - Service Center

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March 07, 2022

My 5 star was on my ser ice adviser he was awesome and did all he could to make sure my car is running correct More

by Carlajmoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 10, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

Good Location, pretty prompt feedback, available when I needed service. I will use them again. Could not provide estimate on installing cruise control. More

by pjarvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 10, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 05, 2022

Bob at Autonation Ford in Tustin has taken care of myself and my family for many years. He and his team are always professional and get the job done right the first time. More

by Sepair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Mar 09, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 05, 2022

I was exceptionally pleased with the service at AutoNation Tustin. Andrew Corona was my attentive and caring service advisor. While waiting for my vehicle I met Scott Clement the general Manager. H More

by Douglas Stalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Clement
Mar 09, 2022 -

AutoNation Ford Tustin responded

Hi Douglas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2022

Andrew there is outstanding, he remember my name and is Very friendly, personable. Outstanding service. More

by gway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Bill Weachter
Mar 09, 2022 -

AutoNation Ford Tustin responded

Hi there, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2022

David Tach - Excellent! I brought my Ford Edge in for an oil change and a tire repair. David took the time to discuss everything with me. He was personable. He kept me up More

by craigparkerlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tach
Mar 07, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2022

Car was taken in without appointment service rep greeted me quickly and professionally car was serviced .thank you More

by yellowwrx03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 03, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 01, 2022

Same day appointment was made within the hour I called for a 30k mile oil change & complete vehicle inspection . Service advisor Belle treated me with respect,, was friendly, and a pleasure to deal with. More

by Danny Wassenaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belle, Service Advisor
Mar 03, 2022 -

AutoNation Ford Tustin responded

Hi Danny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 28, 2022

Great service, on time, came in under quoted amount, friendly, couldn’t ask for more. Thanks More

by Jwpublic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
Mar 03, 2022 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 28, 2022

Unprofessional and sloppy, I had a mechanics' tool left behind ( I still have in my possession). I dont like it when my concerns are seen as unimportant/ shot down/ unworthy of serious consideration. More

by Davidngoliath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian
Mar 03, 2022 -

AutoNation Ford Tustin responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Tustin. If you'd like, please reach out to us at (877) 357-5524. We'd appreciate the chance to make your experience a positive one. Have a great day!

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