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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
675 Reviews

675 Reviews of AutoNation Ford Tustin - Service Center

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February 25, 2022

Fast service, Andrew was very helpful and answer all my question professionally Will come back Thanks More

by Andres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 02, 2022 -

AutoNation Ford Tustin responded

Hi Andres, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2022

Great service; great technicians from scheduling an appointment to checking out! My vehicle runs like new! Outstanding!!! Very happy with the service team and technicians. Thank you. Will be retur More

by kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian and Bella
Mar 02, 2022 -

AutoNation Ford Tustin responded

Hello Kim, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Dec 08, 2022 -

kim responded

Great service!! Service Advisor Christian 5-stars!!! Thank you!!! From scheduling, ordering a part, and in and out for repair!!! Explains everything and I am extremely grateful! And let's not forget the mechanics who work on the cars/repairs! Highly recommend!

February 24, 2022

I have a 2020 Ford Transit. I've taken it in two times now and service NEVER returns my calls. I received a recall notice and mentioned I wanted them to look at the noise that i More

by K9crazy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager that never returned calls. who knows who he is?!!
Mar 02, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please reach out to us at (877) 357-5524 to discuss what we can do to help.

February 24, 2022

Everything went great. Dealership and service department top notch. Christian Kirk is great. Highly recommend the service department More

by richard.llopis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Feb 26, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

February 24, 2022

Christian was so helpful. He really took the time to check the issue in my car and gave me a set of solutions to choose from. I appreciate that these guys are reliable, friend More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 26, 2022 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 23, 2022

I have loved this dealership for 10 years +. They have the best service and the greatest service teams. Thank you for having good old fashion kindness, top rate service and integrity. You have More

by Bobbieseegers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and the super helpful lady that got my keys and finished the ??
Feb 26, 2022 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2022

Great service. My car was done quickly. I have no complaints. Definitely will be returning. More

by ann.moerer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Corona
Feb 24, 2022 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 21, 2022

Christian Kirk was great! Thank you for getting my car cleaned before I picked it up! More

by aanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Feb 23, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 21, 2022

Christian in the service department is excellent, he always takes care of whatever my truck needs and he’s great to work with. I recommend Tustin Ford to everyone. More

by billielynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Feb 23, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 21, 2022

Andrew was awesome and helpful, he explained all I need and gave us excellent service. More

by liliadee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 24, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. We are always more than happy to assist you if anything else comes up. Take care!

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