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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
675 Reviews

675 Reviews of AutoNation Ford Tustin - Service Center

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February 08, 2022

There seems to be a large turnover of service representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they More

by Mary Nesbitt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Feb 11, 2022 -

AutoNation Ford Tustin responded

Hi Mary! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 07, 2022

Excellent, honest and timely service every time. Vehicle was serviced and returned the same day. Outstanding! More

by ruben.salas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Feb 07, 2022 -

ruben.salas responded

Excellent, honest and timely service every time. Vehicle was serviced and returned the same day. Outstanding!

Feb 07, 2022 -

ruben.salas responded

Thank you for timely and great service.

February 07, 2022

Professional service! I have never taken this car anywhere else. Always a positive experience each timeI go. Danny was exceptionally helpful. More

by kathyhogan99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 10, 2022 -

AutoNation Ford Tustin responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2022

Service was great, Andrew was great. Thanks you thank you thank you thank you thanks. More

by armando1diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 08, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

Asked for a PPI (pre purchase inspection.) Made the appointment a head of time. When we were late, they accommodated us without hesitation! Thanks! More

by varrooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 08, 2022 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2022

Service department is fast efficient and friendly. Couldn't ask for a better representative than Christopher. They got the job done in the amount of time I was told and I paid for it on the spot inste More

by sandidance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 05, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

This dealership has it all together. I was in early for a service and they surpassed all my needs but getting it done fast. After driving my truck home, it felt like a completely different truck. So hap More

by Stusmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Feb 03, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

I really appreciate the people who show up, and do their jobs with a smile, in spite of the challenges of a minimized workforce, from COVID-19. More

by garyhattendorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Corona
January 27, 2022

The service department is great and Andrew was extremely helpfu.Took my car in for an oil change and the turn around time was better than expected. More

by Carlos J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 30, 2022 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 27, 2022

I was at AutoNation Ford at Tustin for regular service. The rep was courteous and checked me in quickly. The service was completed on time. I stayed on premises while the work was done. The lounge is comfo More

by znawaz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Kirk
Jan 30, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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