AutoNation Ford Tustin - Service Center
Tustin, CA
675 Reviews of AutoNation Ford Tustin - Service Center
There seems to be a large turnover of service representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they would need my car for 2-3 days so they could diagnose the problem with the broken part under warranty. The service representatives I dealt with were pleasant and courteous and they were able to get the part replaced. I always appreciate the car wash that goes along with the service. More
Asked for a PPI (pre purchase inspection.) Made the appointment a head of time. When we were late, they accommodated us without hesitation! Thanks! appointment a head of time. When we were late, they accommodated us without hesitation! Thanks! More
Service department is fast efficient and friendly. Couldn't ask for a better representative than Christopher. They got the job done in the amount of time I was told and I paid for it on the spot inste Couldn't ask for a better representative than Christopher. They got the job done in the amount of time I was told and I paid for it on the spot instead of having to Trump through the dealership to find another person to take the payment. More
This dealership has it all together. I was in early for a service and they surpassed all my needs but getting it done fast. After driving my truck home, it felt like a completely different truck. So hap a service and they surpassed all my needs but getting it done fast. After driving my truck home, it felt like a completely different truck. So happy with my experience. More
I really appreciate the people who show up, and do their jobs with a smile, in spite of the challenges of a minimized workforce, from COVID-19. jobs with a smile, in spite of the challenges of a minimized workforce, from COVID-19. More
I was at AutoNation Ford at Tustin for regular service. The rep was courteous and checked me in quickly. The service was completed on time. I stayed on premises while the work was done. The lounge is comfo The rep was courteous and checked me in quickly. The service was completed on time. I stayed on premises while the work was done. The lounge is comfortable and i was able to work on my laptop while the car was worked on. Great coffee!!! More