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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
676 Reviews

676 Reviews of AutoNation Ford Tustin - Service Center

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January 27, 2022

I was at AutoNation Ford at Tustin for regular service. The rep was courteous and checked me in quickly. The service was completed on time. I stayed on premises while the work was done. The lounge is comfo More

by znawaz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Kirk
Jan 30, 2022 -

AutoNation Ford Tustin responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2022

Andrew was very helpful in getting my issue resolved and they did it in a speedy manner. This is the only place I will take my Ford! More

by Audijoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, service advisor
Jan 28, 2022 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 25, 2022

Bob Self is the best service advisor. He is very helpful and attentive. I always go to him when taking my cars in for service. More

by Yesi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Jan 29, 2022 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2022

Bob Selff is the BEST service Advisor this company have ever had... he sets a high bar for all others to follow.. Bob is prompt, courteous, knowledgeable, and helpful. an OUSTANDING representative for Ford More

by steve.perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boib Selff
Jan 26, 2022 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 23, 2022

Christian in service was excellent, and helped ensure I was communicated to about my needed repairs and the timeframe to complete the work.. More

by BradR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 26, 2022 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 21, 2022

Very good service very good communication and explanation of the needs to fix the our truck and report back with the amount cost of the fix When the truck We were notified right away and they’re OK on our More

by Javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 25, 2022 -

AutoNation Ford Tustin responded

Hi Javier, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2022

Excellent service. Service advisor Christian was very professional and helpful. He took the time to hear my concerns and explained the services More

by blanca.0013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 25, 2022 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2022

The service was good, the part and Instalation was done on time and we got the car back within two weeks More

by Hadi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 25, 2022 -

AutoNation Ford Tustin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2022

The service team did a great job. Clean, quick and efficient. I was in and out within 90 mins. More

by pb27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria Goodall
Jan 21, 2022 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com.

January 18, 2022

Good service nice people, always take to the dealer. Have to use Saturday because of work More

by pickes13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 21, 2022 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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