AutoNation Ford Tustin - Service Center

I took my car for service and the experience was very good. Christian was very helpful and keep me informed on the progress. I appreciate his attentiveness and professionalism. good. Christian was very helpful and keep me informed on the progress. I appreciate his attentiveness and professionalism. More

Service Coordinator Bob Self is top notch. I highly recommend that you schedule your next Ford service visit with Bob. recommend that you schedule your next Ford service visit with Bob. More

Christian is professional. He did everything he said he was going to do. He made sure my car was service quickly and called me when it was finished. was going to do. He made sure my car was service quickly and called me when it was finished. More

I needed an accurate diagnosis of my tailgate issue and repair parts needed. It was all taken care of by midmorning with the problem diagnosed and the part number needed. My husband and I were very satisfi repair parts needed. It was all taken care of by midmorning with the problem diagnosed and the part number needed. My husband and I were very satisfied with the service and results. More

The service Manager on site does not want to work with me to fix my truck with 22,000 miles. He is stating that my truck was made in Jan 2016 and is not covered anymore. The manager and employees do not un to fix my truck with 22,000 miles. He is stating that my truck was made in Jan 2016 and is not covered anymore. The manager and employees do not understand there has been lockdown and that Ford policy is strict does not have any tolerance with the coverage even during the pandemic or if you have or had COVID-19. This is the worst customer service I have ever seen. More

Christian was superb in keeping me informed and discussing options in my vehicle repair. He is a fantastic service manager and I appreciate his attentiveness and professionalism. I would not hesita discussing options in my vehicle repair. He is a fantastic service manager and I appreciate his attentiveness and professionalism. I would not hesitate on recommending him. He is the best! More

Andrew took great care of the services performed on my car 12/15/22. He paid attention to the concerns of his customers. Thanks Andrew. car 12/15/22. He paid attention to the concerns of his customers. Thanks Andrew. More