AutoNation Ford Tustin - Service Center

It's never a pain to take my car in for service...always super friendly, communicative and professional, and FAST! Christian was a pleasure to deal with this past visit. super friendly, communicative and professional, and FAST! Christian was a pleasure to deal with this past visit. More

Customer service was great. Waiting area was wonderful. Coffee was a plus. I would return Coffee was a plus. I would return More

They do the job very professionally when drop your vihcle and diagnosing the problem and fixing the problem super job and diagnosing the problem and fixing the problem super job More

As always friendly service and gets the job done with a smile. Would definitely recommend. smile. Would definitely recommend. More

It was a very efficient and pleasant experience. Christian was thorough, got me out quickly, and kept me informed during the process. Highly recommend the service department; I've been taking my car Christian was thorough, got me out quickly, and kept me informed during the process. Highly recommend the service department; I've been taking my cars there for a few years now and will continue to do so. More

My service advisor, Gabriela, gave excellent customer service by providing prompt responses in regards to my vehicles' maintenance. In person, was friendly and super helpful and clear on what was happeni service by providing prompt responses in regards to my vehicles' maintenance. In person, was friendly and super helpful and clear on what was happening. I also noticed Gabriela was coordinated perfectly with the mechanic and because of that I knew everything that was going on with my vehicle. 10/10 More

Honest, easy to work with and schedule an appointment Danny was helpful and let me know about an additional cost I love Autonation Ford!! Danny was helpful and let me know about an additional cost I love Autonation Ford!! More

I scheduled a service appointment for my truck a week ago. They said the guy who does diagnostics wouldn't be there until the following week. So I called up a scheduled another appt, ensuring that they ago. They said the guy who does diagnostics wouldn't be there until the following week. So I called up a scheduled another appt, ensuring that they would be able to do it. All set. I get there for my 10 am appointment and they said that they would need it all day. It's a simple heater issue. Furthermore, they would need to keep if overnight if repairs were needed. So asked if there is a shuttle available. Yes, but it doesn't go to North County where we live (15 miles). I asked why it would take all day for such a simple issue and the service advisor waved her hand and said "all these people are ahead of you, some have been waiting weeks." I asked what good is an appointment if you can't actually do the work? She simply walked away. NEVER will I do business again with Autonation More

Great service - thanks! I did not have an appointment, and the service was performed quickly while I waited. and the service was performed quickly while I waited. More

Danny was my Rep, He was helpful and knowledgable always communicated with me during a service and update me! He was super nice guy! God bless. communicated with me during a service and update me! He was super nice guy! God bless. More