AutoNation Ford Valencia

The entire process between scheduling the recall work to picking up the truck afterwards was extremely pleasant and professional. Well done FORD of Valencia!! picking up the truck afterwards was extremely pleasant and professional. Well done FORD of Valencia!! More

Customer oriented, efficient service, reasonable value and reliability. I don’t even think of looking elsewhere for my vehicle needs. Loyal customer for over 30 years. and reliability. I don’t even think of looking elsewhere for my vehicle needs. Loyal customer for over 30 years. More

We were on a trip to that area, had an engine light come on. Ford Valencia helped get or vehicle checked and repaired in a very timely manner. The staff was very friendly and helpful throughout. on. Ford Valencia helped get or vehicle checked and repaired in a very timely manner. The staff was very friendly and helpful throughout. More

I had a great experience with the dealership they took care of my car in a timely manner at one so good now no more shaking when I'm coming to a stop brand new brakes brand new rotors I am so happy thank care of my car in a timely manner at one so good now no more shaking when I'm coming to a stop brand new brakes brand new rotors I am so happy thank you so much More

This is my local dealer, so it’s geographically convenient. I’ve had my truck in a couple times for very different reasons, one a hard to find electrical problem and then Ford recalls. Customer ser convenient. I’ve had my truck in a couple times for very different reasons, one a hard to find electrical problem and then Ford recalls. Customer service has been ok, better the first time than second. First time took nearly a month to get my truck back (for the tricky electrical issue). Was also wrongly diagnosed twice before they figured it out. Second time for recalls, attention to detail is frustrating. I’m assuming the work was done well, but some panels not fully snapped back into place and personal effects left in the truck were lost. So, that’s a bit frustrating. More

Great service, fast delivery and great customer support from all the crew Lance, Zack, John from all the crew Lance, Zack, John More

Sam in Service and Baig in Sales make this a great place to go for Ford produtcs in the SCV to go for Ford produtcs in the SCV More

Well it was a very pleasant experience the service writer was very nice and treated me well and the work was completed in a timely manner all in all very nice experience thanks again👍 was very nice and treated me well and the work was completed in a timely manner all in all very nice experience thanks again👍 More

I had a battery issue with my 2020 Ford Fusion Hybrid. I set up an appointment for the afternoon and had the vehicle towed to the dealership. My service advisor, Veronika, was very nice and explained t I set up an appointment for the afternoon and had the vehicle towed to the dealership. My service advisor, Veronika, was very nice and explained the process completely. My only complaint is that it took until the next day for the service tech to get to the vehicle and determine that it needed a new battery. Once the problem was diagnosed, it only took an hour to fix. More

Getting better in the service side. They are finally getting more people staffed and getting jobs done quickly They are finally getting more people staffed and getting jobs done quickly More