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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,056 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,056 reviews

June 21, 2025

The technicians were very polite and knowledgeable. They explained what they were going to be doing and finished in a reasonable time. More

by kathy_v83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Hamilton
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June 18, 2025

All the staff is extremely nice and friendly; my customer care person, Dustin, is very easy to work with! More

by R Groh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dustin Hamilton
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Jun 20, 2025 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 04, 2025

Ashley and Dustin in the service department are always delightful. My Mustang is taken very good care of and services are done in a timely manner. More

by Chel1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 06, 2025 -

AutoNation Ford Westlake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2025

Great communication from my service advisor (Danielle). Friendly and efficient porter service. I'll be back. More

by Scott
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Danielle
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Jun 06, 2025 -

AutoNation Ford Westlake responded

Scott, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 01, 2025

Ashley, her sister and the service staff have been a huge help with making sure I get the service that my vehicle needs. I will be coming back for more service in the future. More

by gretamarlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and her sister
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Jun 04, 2025 -

AutoNation Ford Westlake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

May 28, 2025

Just recently purchased a new Ford Bronco and I couldn't be happier with my vehicle and the dealership. The only issue is had was the the presentation of the my new car when getting ready to take it home. More

by rock44136
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My salesman was a 10 out of 10
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May 30, 2025 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 20, 2025

Great customer service. Addressed recall items and also noted items that another dealership failed to bring to my attention. Will be coming back. More

by rob.donaldson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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May 23, 2025 -

AutoNation Ford Westlake responded

Hi Rob, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

The sales person Alan was very professional and helpful with the whole process of buying the vehicle! Thanks Alan!! More

by gkantouros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Saibi
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May 10, 2025 -

AutoNation Ford Westlake responded

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

April 16, 2025

Service was great, and customer service was very courteous and helpful. Very attentive and accommodating More

by Vivian Plaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Apr 19, 2025 -

AutoNation Ford Westlake responded

Hello Vivian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2025

AutoNation Ford Westlake's Service Department has a team of people working together seamlessly to provide a personalized and satisfying experience for the customer. Finding this business was a happy discove More

by cporter187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Mar 21, 2025 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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