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AutoNation Ford Westlake
Westlake, OH
1,116 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,116 reviews
May 23, 2022
I have swollen lug nuts and couldn't remove them without charging me. I looked it up online line and there has been a bunch of complaints. I have a 2012 Ford Fusion charging me. I looked it up online line and there has been a bunch of complaints. I have a 2012 Ford Fusion More
by Penny
Employees Worked With
Don't remember
May 23, 2022
Email sent 5/20/2022; To: AutoNation Team Wanted to say, our visit today was definitely worth the drive. The team at AutoNation was great, every single one of them. Please extend my wife and I's say, our visit today was definitely worth the drive. The team at AutoNation was great, every single one of them. Please extend my wife and I's appreciation to the entire AutoNation team for a great car buying experience. Shane, More
by strumbull
Employees Worked With
Entire Team
May 23, 2022
Service Advisor Ashley Ruebensaal and the General Manager Dean were professional and helpful. Would recommend taking your vehicle to this repair facility. Manager Dean were professional and helpful. Would recommend taking your vehicle to this repair facility. More
by kolkegr
Employees Worked With
Ashley Rübensaal
May 20, 2022
The dealership was, as always clean and visually appealing. The staff was friendly and helpful as usual. I was able to get my car worked on and obtained some helpful information about my end of leas appealing. The staff was friendly and helpful as usual. I was able to get my car worked on and obtained some helpful information about my end of lease. More
by nicolelepisto
Employees Worked With
Jordan and Howie
May 20, 2022
When I was finally able to get the Appt. , (Delay of parts from Ford), it was quick - easy - completed - ready before expected, all good. , (Delay of parts from Ford), it was quick - easy - completed - ready before expected, all good. More
by babinec.dad
Employees Worked With
?? Do not remember.
May 20, 2022
Friendly, helpful staff! Denise K. was courteous and respectful of our needs and worked to get us a right vehicle. Harry in finance was great too! Knowledgeable and funny Denise K. was courteous and respectful of our needs and worked to get us a right vehicle. Harry in finance was great too! Knowledgeable and funny too (so sorry, that may not be his name). More
by New Esacpe Owner
Employees Worked With
Denise Kucinich and Harry (??) in finance.
May 16, 2022
With inventory so low, you expect to pay above sticker, especially for a hybrid. We didn't! Fair, no high pressure. The Escape hybrid is a fine car. We have purchased from AutoNation before and know f especially for a hybrid. We didn't! Fair, no high pressure. The Escape hybrid is a fine car. We have purchased from AutoNation before and know from experience that service will be excellent over the years we own this. More
by CindySB
Employees Worked With
Dave Solomon
