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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.7
1,116 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,116 reviews

December 14, 2021

I came in for pil change on my 2020 Ford Fusion. I did not know how to access my Ford pass points and the gentleman helped me and I has more than enough points to cover the service. An hr later service c More

by Kyckrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
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Dec 15, 2021 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 13, 2021

I thank you for my car need and the best service thank you again satisfied customer More

by Debra Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Solomn
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Dec 13, 2021 -

Debra Howard responded

I apologize I was a little angry but I love ❤️ Autonation

December 13, 2021

Mike in the service department has been helpful and courteous. He kept me updated about the repairs and cost. More

by paulchizek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pincura
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Dec 13, 2021 -

paulchizek responded

Great place

December 10, 2021

Very competent service department and knowledgeable staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. More

by cynthiamhocevaroh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Johnson, Chuck Greene
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Dec 13, 2021 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 08, 2021

I always take my car to Auto Nation in Westlake for service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me More

by nmeszaros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Tober
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Dec 12, 2021 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2021

Service was courteous and informativeMike listen to my Service was courteous and informative Mike listen to my concerns I will use it again More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael , Denise Kucinich
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Dec 08, 2021 -

AutoNation Ford Westlake responded

Hi Don, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 04, 2021

They were very accommodating. Denise went out of her way to help. Harry was very efficient in getting all the financial paperwork together. It was a good experience. More

by estockhaus
Recommend Dealer
Yes
Employees Worked With
Harry, Denise Kucinich
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Dec 08, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you ever need help, just give us a call. Happy motoring!

December 04, 2021

Melissa was very helpful and professional in keeping me up to date with the ongoing service and costs. More

by DUNSMOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
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Dec 08, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Thank you for leaving us this response!

December 02, 2021

Always fantastic. Great people and service. Never have any issues with team or service provided More

by tlk05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Dec 06, 2021 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 02, 2021

Always take our car to Auto Nation to be serviced. We are confident in their staff and mechanics, and feel they are always honest with us. More

by bartterpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Michalic
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Dec 06, 2021 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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