AutoNation Ford Westlake - Service Center

I have been Very Happy with the service at Auto Nation at Westlake since 2003! Ashley Langlois and the Team there are good problem solvers and know how to treat me! Thank You! Westlake since 2003! Ashley Langlois and the Team there are good problem solvers and know how to treat me! Thank You! More

Everyone was very friendly and courteous. The technician did forget to give me a new window reminder sticker and removed my tire rotation sticker which was from another company.. I called bac The technician did forget to give me a new window reminder sticker and removed my tire rotation sticker which was from another company.. I called back and they said I could stop back but I was already home. More

No return for service visits. Always fixed the 1st time. Always use factory Ford parts. Any recall taken care of. Always fixed the 1st time. Always use factory Ford parts. Any recall taken care of. More

Service department is the best fixes everything right the first time never have to go back for repairs on the same thing first time never have to go back for repairs on the same thing More

My only complained is my tires were rotated, when I got the car back my tires only had 21 pounds of pressure. I would have thought that would have been checked. the car back my tires only had 21 pounds of pressure. I would have thought that would have been checked. More

I’ve been going to John lance ford (auto nation) for over 25 yrs. I like the service and personnel. They are kind and helpful and my car gets the best service. 25 yrs. I like the service and personnel. They are kind and helpful and my car gets the best service. More

The Staff was very nice and drove me to and from my job during the day. Everything is fine with the car. during the day. Everything is fine with the car. More

Thank you for a great experience! Ashley, approachable, kind, understanding, and easy to talk to. My driver Joe was kind and accommodating to getting me to and from the service center Ashley, approachable, kind, understanding, and easy to talk to. My driver Joe was kind and accommodating to getting me to and from the service center. More

Currently the truck is being tested for oil consumption. Glad I went to Autonation for an oil change. Glad I went to Autonation for an oil change. More

As Usual, Ashley is great example of what customer service is supposed to look like. She always takes such good care of our family of Ford cars. Service team is excellent at AutoNation Westlake! service is supposed to look like. She always takes such good care of our family of Ford cars. Service team is excellent at AutoNation Westlake! More