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AutoNation Ford Westlake - Service Center

Westlake, OH

4.4
578 Reviews

578 Reviews of AutoNation Ford Westlake - Service Center

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November 11, 2022

Even though recalls have filled their schedule, they got me in. I have been a good customer and was treated like one. More

by Headman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 19, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Jacob was very professional. Great customer service all around. I would highly recommend AutoNation Westlake . More

by DanW.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2022

Service date 11-9-22. Jordan and team did a great job. Service is a tough business and they work hard to make it go well. More

by socialdfan216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 08, 2022

I had a thoroughly enjoyable experience. I found the associates to be professional and prompt in completing their work. More

by Ck310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 16, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Excellent service! Highly recommended!!! Service with a smile and excellent staff. Try it out today! More

by Justinsmalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

November 07, 2022

Autonation is Honest, Efficient, works hard to please, is clean and trustworthy. They are the only place I’ll take my car for service. More

by Galluba1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

Jordan in service department went above and beyond and was a tremendous help in getting my car fixed. More

by loud_girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

Excellent service ,honest. Trust worthy., very knowledgeable in pricing for repairs in today's market. My service advisor, Jordan L. , was great. He explained to me what parts More

by bbretz928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

always courteous, no push to do service not overdue yet. I and my concerns felt "addressed". More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't tmember name but the rep who wrote it up was fabulous., Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Char, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

We utilize the dealership for our Fleet vehicles and are quite satisfied with the service in its entirety. The staff certainly is knowledgeable and the work performed by your service techs is first-rate. Th More

by dweybrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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