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AutoNation Ford Westlake - Service Center

Westlake, OH

4.4
578 Reviews

578 Reviews of AutoNation Ford Westlake - Service Center

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September 04, 2022

From service the to the front desk, everyone was friendly, accommodating and understanding about my vehicle. More

by manzalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley L.
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Sep 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2022

Very friendly staff and my car was done with service in an extremely timely manner More

by c.brown0210@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ashley
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Sep 09, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2022

took 1 month to get appointment. When I called my car was NOT running....she said "Oh well" that's the only opening they has. More

by anjle56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Sep 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

September 02, 2022

The dealership had a clean facility, their estimate as to when the car would be finished was accurate. The staff was pleasant to deal with. More

by BJohns8303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Sep 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

The service dept. scheduled appointment for FORD recalls was handled with efficiency and within the timeframe expressed. The customer shuttle back and forth was greatl More

by Larry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service technician greeted me by name at arrival.
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Sep 05, 2022 -

AutoNation Ford Westlake responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

Everyone is friendly and professional. Nice to be somewhere where they give straight answers. Great service. More

by flemingwak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Sep 01, 2022 -

flemingwak responded

thanks

Sep 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2022

I took my car for oil change and it done fast Thank you for your service. More

by Majed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra,
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Sep 06, 2022 -

AutoNation Ford Westlake responded

Hi Majed, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 29, 2022

They were very accommodating,They took care of my needs and it was late in the day. Thanks again. More

by cnaprestek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal
Report | Print
Sep 03, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

August 26, 2022

They are always responsive to my needs and work hard to keep my car on the road. More

by KJF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley R.
Report | Print
Aug 31, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

Everything was great Only no one called when my car was ready Needed it by 1 Got it the next day I had to call More

by daviddohnal13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Aug 31, 2022 -

AutoNation Ford Westlake responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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