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AutoNation Ford Westlake - Service Center

Westlake, OH

4.4
578 Reviews

578 Reviews of AutoNation Ford Westlake - Service Center

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August 11, 2022

I had a pleasant Saturday getting my oil change at John Lance Westlake. Ashley was extremely helpful. More

by davewhanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Excellent service. Parts was ordered and my recall was done very fast. Everybody was very friendly. More

by denpszalai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

I have had great service , the front staff is very friendly . I dropped my vehicle off for a oil change tire rotation etc. they had a porter take me to work , pick me up at the end of the day. It made More

by EFF150XLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front Desk and Porters
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Service work was performed quickly and professionally. Service people were friendly and helpful. Very satisfied. More

by tmyers555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Everyone was nice and the service was very good. Will come back for service next time I need an oil change. More

by Nini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person, don't know name
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi Nini, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2022

HAD A SERVICE APPOINTMENT IT WAS PROMPT AND THOROUGH WITH OIL CHANGE AND TIRE ROTATION ALONG WITH A INSPECTION ON MY BRAKES FILTERS ETC. TECH WAS FRIENDLY AND PLEASANT HAD A GOOD EXPERIENCE More

by dszalai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMIE AND LEANN
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2022

I am very pleased as I am always for the work and the customer service that is always a pleasure to allow you and your team to service my car 🚙 I am a valuable customer and love the care you perform on More

by Debra Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 14, 2022 -

AutoNation Ford Westlake responded

Debra, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 08, 2022

Excellent service. We needed a key to be cut and programmed on a Saturday. Ashley squeezed us into the schedule so we could go out of town for the night. We were als More

by dgno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

Took care of my car and kept me up to date on problems. Gave me cost and time line for fixes. Car ready when promised , More

by Zebra
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 08, 2022

Ashley was very helpful when I spoke with her on the phone and also very pleasant when I went it for my appointment More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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