AutoNation Ford Westlake - Service Center

Ashley was my service rep and was remarkable. I had problems and she worked me in quickly. I will continue to come back for service. I had problems and she worked me in quickly. I will continue to come back for service. More

Dealer provides good services. I trust the people at the dealership to help me maintain my vehicle I trust the people at the dealership to help me maintain my vehicle More

Defective rear brakes, the rotors in both rear brakes are chewed up and rusted, front rotors look smooth and perfect. Something is off on adjustment and they gave me a lame excuse that it’s my fault because chewed up and rusted, front rotors look smooth and perfect. Something is off on adjustment and they gave me a lame excuse that it’s my fault because I don’t drive it enough. The rear brakes can’t be working at all, this is a 2019 fiesta ST with 14,000 miles. I’ve never seen rotors that look this bad under warranty and the dealership says your tough luck, why would I ever go back to them, would you? More

The service department was quiet and relaxed. Staff was attentive and friendly. Shout out to Ashley L. Staff was attentive and friendly. Shout out to Ashley L. More

I had a pleasant Saturday getting my oil change at John Lance Westlake. Ashley was extremely helpful. Lance Westlake. Ashley was extremely helpful. More

Excellent service. Parts was ordered and my recall was done very fast. Everybody was very friendly. Parts was ordered and my recall was done very fast. Everybody was very friendly. More

I have had great service , the front staff is very friendly . I dropped my vehicle off for a oil change tire rotation etc. they had a porter take me to work , pick me up at the end of the day. It made friendly . I dropped my vehicle off for a oil change tire rotation etc. they had a porter take me to work , pick me up at the end of the day. It made getting a oil change done actually pleasurable. More

Service work was performed quickly and professionally. Service people were friendly and helpful. Very satisfied. Service people were friendly and helpful. Very satisfied. More

Everyone was nice and the service was very good. Will come back for service next time I need an oil change. Will come back for service next time I need an oil change. More

HAD A SERVICE APPOINTMENT IT WAS PROMPT AND THOROUGH WITH OIL CHANGE AND TIRE ROTATION ALONG WITH A INSPECTION ON MY BRAKES FILTERS ETC. TECH WAS FRIENDLY AND PLEASANT HAD A GOOD EXPERIENCE OIL CHANGE AND TIRE ROTATION ALONG WITH A INSPECTION ON MY BRAKES FILTERS ETC. TECH WAS FRIENDLY AND PLEASANT HAD A GOOD EXPERIENCE More