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AutoNation Ford Westlake - Service Center

Westlake, OH

4.4
578 Reviews

578 Reviews of AutoNation Ford Westlake - Service Center

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August 04, 2022

Jordan was helpful and polite, got in and out in a timely fashion with a front end alignment, and noise on the driver side. More

by apursel.ppi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
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Aug 07, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Service was excellent and completed promptly. Ashley was very good to work with and kept me informed More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
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Aug 07, 2022 -

AutoNation Ford Westlake responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 02, 2022

They were friendly towards me since the first phone call. They answered all my questions...even the ones I thought were on the crazy side. My car was fixed a lot faster than I expected and did a awesome job! More

by fredlvswilma05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 04, 2022 -

AutoNation Ford Westlake responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

Ashley was very professional and friendly. Asset to the staff. Would request her as attending associate. More

by Torres Salva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None.
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Aug 04, 2022 -

AutoNation Ford Westlake responded

Torres, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 01, 2022

I was very pleased with my service from AutoNation from check in to finish. Ashley was very friendly and efficient checking me in. Very happy with their shuttle service, the work being completed ahead of s More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 04, 2022 -

AutoNation Ford Westlake responded

Jessie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2022

They fit us the in same day we called. Everything was great, as it always has been. More

by ckatelanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 03, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2022

The person I dealt with was friendly and knowledgeable. My car service was completed ahead of schedule and they even washed my car after. More

by jwlammel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 03, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 31, 2022

Ashley was great. Very attentive made me feel like the only person getting service done that day. More

by Bokar72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 03, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you have any further questions, please don't hesitate to reach out!

July 28, 2022

Was very well taken care of by Ashley. The service here is always curtsy rate. More

by uscgra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 01, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2022

It has been a pleasure working with this dealership. Sales and service has been great. More

by Cubsaar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 01, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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