AutoNation Ford Westlake - Service Center

I have used this dealership for over 20 years for my personal Fords cars and for service on my Ford company cars. They are honest and do go the extra mile to satisfy their customers. If there is an issu personal Fords cars and for service on my Ford company cars. They are honest and do go the extra mile to satisfy their customers. If there is an issue, they will make it right. To sum it up: Fast, Friendly, and Honest sales and service. Darrin Kocjancic . More

I recently had a family emergency and the entire AutoNation Westlake team from the mechanics, Ashley and management went above and beyond to make my journey a safe one. They went above and beyond. AutoNation Westlake team from the mechanics, Ashley and management went above and beyond to make my journey a safe one. They went above and beyond. We need this work ethic now more than ever. GREAT Service. More

They always explain any service issues thoroughly, and work hard to make sure my vehicle is in good shape. work hard to make sure my vehicle is in good shape. More

Went in without appointment for an issue regarding a window, was able to get it taken care of without too long of a delay. Problem was corrected an covered by warranty. window, was able to get it taken care of without too long of a delay. Problem was corrected an covered by warranty. More

Ashley is always friendly and keeps you informed. It’s too bad they are not doing the detailing that was a good service It’s too bad they are not doing the detailing that was a good service More

After a horrible experience with another Ford service center, it was refreshing to have a wonderful experience with this service center. They were fast at looking into my cars problem and the mechanic sp center, it was refreshing to have a wonderful experience with this service center. They were fast at looking into my cars problem and the mechanic spoke to me several times and reset the computer and advised me to call if the engine light comes back on. I feel he was very honest. The gal at the service counter was polite, efficient and kept me informed also. More

My Favorite Ford Dealer super special people work there customer a long time over 20 years sales and service are super fast thank you autonation westlake former john lance ford you are still great to wor customer a long time over 20 years sales and service are super fast thank you autonation westlake former john lance ford you are still great to work with that's how far i go back More

I've never had a negative experience here until 3 days ago. The desk staff is still friendly and hard-working. Ashley did I great job getting me in and out with a smile. However, my service was unsucc ago. The desk staff is still friendly and hard-working. Ashley did I great job getting me in and out with a smile. However, my service was unsuccessful this time. The tire repair didn't hold and now there is a metallic rattling sound every time I turn my front wheel. I will return for more service tomorrow. More

Went there with no appointment took my car and did a great job in one hour , honest , friendly workers great job done thanks great job in one hour , honest , friendly workers great job done thanks More

Ford Westlake is always friendly & courteous. When I call for service I get in on a timely fashion and the wait is not very long. We have always had an excellent experience with everyone. When I call for service I get in on a timely fashion and the wait is not very long. We have always had an excellent experience with everyone. More