AutoNation Ford Westlake - Service Center

Straight talk, good value, done as expected What else could I ask? Very happy to be a repeat customer. could I ask? Very happy to be a repeat customer. More

Service department was prompt courteous and helpful. Took Bronco in for recall and was pleased. Took Bronco in for recall and was pleased. More

Clean, fast service. Staff not knowledgeable about rewards program. Did not tell us to mention reward prior to scheduling in order to use certain parts. Staff not knowledgeable about rewards program. Did not tell us to mention reward prior to scheduling in order to use certain parts. More

Fast and great service. Found issue and fixed quickly at a fair price. Service advisor was great. Found issue and fixed quickly at a fair price. Service advisor was great. More

very friendly and great customer service and very took care of recall issue with great expertise care of recall issue with great expertise More

I have been going to Autonation Ford Westlake for over 5 years and I am always satisfied. They are all professional and courteous and the work is always excellent. years and I am always satisfied. They are all professional and courteous and the work is always excellent. More

Absolutely fantastic customer service - the reason I keep coming back! I had a nail in my tire and called all over to see if I could bring in on a holiday weekend. I called John Lance Autonation just in case coming back! I had a nail in my tire and called all over to see if I could bring in on a holiday weekend. I called John Lance Autonation just in case, thinking there was a slim chance I would be able to get in. Well I was so wrong - they were so extremely accommodating and helpful and I was in and out in less than an hour. Absolutely the best!! More

We had our 2014 Focus serviced at another dealer twice previously and they could not find a problem or tell us why the battery kept going dead. It took only one trip to Auto Nation in Westlake to find previously and they could not find a problem or tell us why the battery kept going dead. It took only one trip to Auto Nation in Westlake to find the problem. Ashley explained the problem clearly and got the car back to us quickly! I'll definitely go back. More

Service was completed and timely. Waiting area was clean and pleasant. This has been my dealership since I purchased this vehicle. Waiting area was clean and pleasant. This has been my dealership since I purchased this vehicle. More

Never get service on a Saturday. multipoint inspection was a joke. Tires had 39 pounds in the front and 31 pounds in the rear. They were checked as ok. Charged $2.99 for windshield w multipoint inspection was a joke. Tires had 39 pounds in the front and 31 pounds in the rear. They were checked as ok. Charged $2.99 for windshield washer fluid when I had topped off the reservoir the day before. Charged $13.94 per quart of synthetic oil when retail at Auto zone is just over 6 dollars per quart. Total cost of my service was $119.56.... For an oil change? BTW I was never quoted an estimate and the paperwork stated the "authorized estimate was modified" I was not notified of that either. More