AutoNation Ford Westlake - Service Center

Been regularly getting my service calls at Autonation. A bit hesitant this time since my friend Terry Brennan died over the winter. However, the same cheery, efficient and effective practice was in place. A bit hesitant this time since my friend Terry Brennan died over the winter. However, the same cheery, efficient and effective practice was in place. I was welcomed at the scheduled time, got the oil change and the tires rotated, and received a salt dispersing car wash all within the hour. Gary Kucinich who was a long-time friend was on hand to greet me. Start of a good day. More

Service was excellent. Car was washed when I received it Service personnel kept me updated. Car was washed when I received it Service personnel kept me updated. More

Great customer service. They are thorough and responsive. They always figure out any issues. I recommend. They are thorough and responsive. They always figure out any issues. I recommend. More

I was pleased that when I got there a little early that they took me right in and that the man helping me found a discount to use in my billing they took me right in and that the man helping me found a discount to use in my billing More

Wouldn't go anywhere else to have my Escape serviced! My relationship with AutoNation goes back to the former John Lance Ford when it was the 1st Service Center to have evening hours which was great for My relationship with AutoNation goes back to the former John Lance Ford when it was the 1st Service Center to have evening hours which was great for workers. More

Fast friendly and concerned about my car needs moved my appointment up so the repair could be done sooner....great service appointment up so the repair could be done sooner....great service More

Our Family has purchased (4) Four New Vehicles from this dealership and (1) One Certified Pre-Owned Vehicle...Simply Put, "When You Find Something that Works, You STICK WITH IT!!!! Great Vehicles, Outstand dealership and (1) One Certified Pre-Owned Vehicle...Simply Put, "When You Find Something that Works, You STICK WITH IT!!!! Great Vehicles, Outstanding Service, The Best Mechanics "ANYWHERE!" Why would we ever go anywhere else? We have been Loyal to this dealership for Decades and will continue to be Loyal. Even "Karen" who drives me to and from home when We leave a vehicle there for Service is Absolutely One of a Kind! People Like Karen and ALL The Mechanics And Service Advsiors (Like Brad) are Hard to find these days!!! And I cannot foget All the Gals that work the desk (where I pay my bill) like Leanne and the other Gals, They are "TOPS" in my book!! BRAVO AND KUDOS TO EACH AND EVERY EMPLOYEE AT THIS DEALERSHIP!! You All are why we keep coming back year after year after YEAR!!! Thank You!! More

Clean, efficient, friendly. Waiting areas with tv, free wifi. Vending for snacks and drinks. Great staff. Waiting areas with tv, free wifi. Vending for snacks and drinks. Great staff. More

ALL THE PEOPLE IN THE SERVICE DEPT ARE EXCEPTIONAL . ..FRIENDLY, PROFESSIONAL AND INTERESTED IN FULLFILLING MY REQUEST. ..FRIENDLY, PROFESSIONAL AND INTERESTED IN FULLFILLING MY REQUEST. More

Great place to get service done. Usually can get appointments when I can come in. Usually can get appointments when I can come in. More