AutoNation Ford Westlake - Service Center

Great customer service. They are thorough and responsive. They always figure out any issues. I recommend. They are thorough and responsive. They always figure out any issues. I recommend. More

Fast friendly and concerned about my car needs moved my appointment up so the repair could be done sooner....great service appointment up so the repair could be done sooner....great service More

Our Family has purchased (4) Four New Vehicles from this dealership and (1) One Certified Pre-Owned Vehicle...Simply Put, "When You Find Something that Works, You STICK WITH IT!!!! Great Vehicles, Outstand dealership and (1) One Certified Pre-Owned Vehicle...Simply Put, "When You Find Something that Works, You STICK WITH IT!!!! Great Vehicles, Outstanding Service, The Best Mechanics "ANYWHERE!" Why would we ever go anywhere else? We have been Loyal to this dealership for Decades and will continue to be Loyal. Even "Karen" who drives me to and from home when We leave a vehicle there for Service is Absolutely One of a Kind! People Like Karen and ALL The Mechanics And Service Advsiors (Like Brad) are Hard to find these days!!! And I cannot foget All the Gals that work the desk (where I pay my bill) like Leanne and the other Gals, They are "TOPS" in my book!! BRAVO AND KUDOS TO EACH AND EVERY EMPLOYEE AT THIS DEALERSHIP!! You All are why we keep coming back year after year after YEAR!!! Thank You!! More

ALL THE PEOPLE IN THE SERVICE DEPT ARE EXCEPTIONAL . ..FRIENDLY, PROFESSIONAL AND INTERESTED IN FULLFILLING MY REQUEST. ..FRIENDLY, PROFESSIONAL AND INTERESTED IN FULLFILLING MY REQUEST. More

Clean, efficient, friendly. Waiting areas with tv, free wifi. Vending for snacks and drinks. Great staff. Waiting areas with tv, free wifi. Vending for snacks and drinks. Great staff. More

Great place to get service done. Usually can get appointments when I can come in. Usually can get appointments when I can come in. More

I have always had great service with this dealership over the years, from the leasing of the vehicle to the servicing of the vehicle. the years, from the leasing of the vehicle to the servicing of the vehicle. More

Everything went smooth as could be. Brad Shank handled everything great, service was quick & done right !! Brad Shank handled everything great, service was quick & done right !! More

The customer service was good. Getting my vehicle in was simple with the online scheduling, but an additional confirmation to the automatic one would have been appreciated just s Getting my vehicle in was simple with the online scheduling, but an additional confirmation to the automatic one would have been appreciated just so I know I am really on the schedule (I've had that at other places where I show up and they don't know why). I also had difficulty understanding the technician when called to update me on my vehicle's service because he seemed to be speaking fastc and soft. While I believe they did what they said, unfortunately, some of the issues were not resolved. More

Melissa in the service department is very professional & friendly. Communication is timely & thorough. The service tech diagnosed the problem with the steering wheel & made necessary repairs. friendly. Communication is timely & thorough. The service tech diagnosed the problem with the steering wheel & made necessary repairs. More