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AutoNation Ford Westlake - Service Center

Westlake, OH

4.4
578 Reviews

578 Reviews of AutoNation Ford Westlake - Service Center

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March 12, 2022

I like coming here. The people are friendly and they are in my neighborhood. Thanks More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki
Mar 13, 2022 -

AutoNation Ford Westlake responded

Hi Harry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

When I am town I only use Auto Nation to have my Ford E-150 serviced. I bought it from John Lance Ford in 2009 and I always have good service. More

by gailstrieter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know there names. BUT I ALWAYS ASK FOR JAMIE IF POSSIBLE.
Mar 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2022

Service is attentive and the facility is clean and well designed. It is always a pleasure to visit when having vehicle services. Keep up the good work. More

by gmgroh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Johnson
Mar 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2022

Excellent service department. Everyone was very friendly and helpful. Now if they would just get the Thursday evening hours back, that would be perfect. More

by noyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have the names
Mar 11, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2022

19 year's and still counting that I am happy with the professional service and care of my Ford Taurus! Thank You! More

by vedicmke
Recommend Dealer
Yes
Employees Worked With
Bradley Shank.
Mar 09, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2022

Service department investigated and verified my concern and scheduled a future appointment to resolve the problem. More

by chezmo1960
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Mar 10, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 06, 2022

Needed to get the oil changed on my mom's Escape. Very easy to set up an appointment and once there was in and out in no time. All the employees were courteous and a pleasure to work with. More

by daveo419.dm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Shank
Mar 08, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 06, 2022

I've bought my last 8 cars from the steeler's shop and always been a great experience More

by harleybob5236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Terbrack, Denise Kucinich
Mar 09, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2022

Melissa Goodson was very helpful and I was very impressed with her knowledge. It was a pleasure t work with her. More

by dreynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Mar 07, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Thank you, and have a fantastic day!

March 03, 2022

Everyone was vey helpful and quickly solved my problem. It was a pleasure working with them. More

by jacqihorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 06, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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