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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
582 Reviews

582 Reviews of AutoNation Ford Westlake - Service Center

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March 16, 2022

Oil change and wiper blades for my F-150, The truck was ready faster than I expected, and I really appreciated the car wash! Thanks More

by r.sroka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Report | Print
Mar 19, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2022

good job-good job-good job-good job-good job-good job-good job thanks More

by zabawskidave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Johnson
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Mar 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 19, 2022 -

zabawskidave responded

good job

March 15, 2022

The service representative was very pleasant and courtesy. The service by the team was quick and efficient. My service was top notch and spot on. Thank you Autonation! More

by omalley912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2022

Routine maintenance on a car I'd like to keep for a while. They did a nice job, and the car was ready faster than I expected. The shuttle service prevented me from having to sit and wait at the dealers More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa in service, and the shuttle driver (can't remember his name)
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March 12, 2022

I like coming here. The people are friendly and they are in my neighborhood. Thanks More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki
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Mar 13, 2022 -

AutoNation Ford Westlake responded

Hi Harry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

When I am town I only use Auto Nation to have my Ford E-150 serviced. I bought it from John Lance Ford in 2009 and I always have good service. More

by gailstrieter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know there names. BUT I ALWAYS ASK FOR JAMIE IF POSSIBLE.
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Mar 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2022

Service is attentive and the facility is clean and well designed. It is always a pleasure to visit when having vehicle services. Keep up the good work. More

by gmgroh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Johnson
Report | Print
Mar 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2022

Excellent service department. Everyone was very friendly and helpful. Now if they would just get the Thursday evening hours back, that would be perfect. More

by noyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have the names
Report | Print
Mar 11, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2022

19 year's and still counting that I am happy with the professional service and care of my Ford Taurus! Thank You! More

by vedicmke
Recommend Dealer
Yes
Employees Worked With
Bradley Shank.
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Mar 09, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2022

Service department investigated and verified my concern and scheduled a future appointment to resolve the problem. More

by chezmo1960
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Report | Print
Mar 10, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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