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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
582 Reviews

582 Reviews of AutoNation Ford Westlake - Service Center

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December 13, 2021

Mike in the service department has been helpful and courteous. He kept me updated about the repairs and cost. More

by paulchizek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pincura
Dec 13, 2021 -

paulchizek responded

Great place

December 09, 2021

Very competent service department and knowledgeable staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. More

by cynthiamhocevaroh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Johnson, Chuck Greene
Dec 13, 2021 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 08, 2021

I always take my car to Auto Nation in Westlake for service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me More

by nmeszaros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Tober
Dec 12, 2021 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2021

Service was courteous and informativeMike listen to my Service was courteous and informative Mike listen to my concerns I will use it again More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael , Denise Kucinich
Dec 08, 2021 -

AutoNation Ford Westlake responded

Hi Don, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 04, 2021

Melissa was very helpful and professional in keeping me up to date with the ongoing service and costs. More

by DUNSMOOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Dec 08, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Thank you for leaving us this response!

December 02, 2021

Took the car in for oil change and tire rotation and bought new wipers. Service time was great as well as customer service (Melissa) I was surprised though that they didn't wash the car and my dash sc More

by kathyk7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa -don't know last name
Dec 06, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 02, 2021

I always have a good experience with the service department at Autonation Ford Westlake. They are quick, thorough and professional. In addition, while I wait for my vehicle, I am always waiting in More

by Mbthomps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department as well as spoke with salesman for new vehicle
Dec 06, 2021 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 02, 2021

Always take our car to Auto Nation to be serviced. We are confident in their staff and mechanics, and feel they are always honest with us. More

by bartterpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Michalic
Dec 06, 2021 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2021

Always fantastic. Great people and service. Never have any issues with team or service provided More

by tlk05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 06, 2021 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 01, 2021

Got there early before my scheduled time Melissa got me signed in and everything went great from there. I opted to wait for my vehicle but was given options by Melissa for a ride home. Work was done great! More

by Dhorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Dec 04, 2021 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. We are always more than happy to assist you if anything else comes up. Take care!

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