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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
582 Reviews

582 Reviews of AutoNation Ford Westlake - Service Center

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November 21, 2021

Good Job ! Good Job ! Good Job !Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Thanks ! More

by adrian.wisernig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mihalich
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Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2021

Friendly efficient service. I had no issues with the service or the people that I dealt with More

by bethsk8s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Shank
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Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 16, 2021

The service has always been fantastic here. This is our 3rd vehicle vehicle that we have purchased from autonation in Westlake Ohio. I Will always be coming here to have my vehicle serviced and if I decid More

by cherylwithac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in the service department was very helpful and kind!
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Nov 19, 2021 -

AutoNation Ford Westlake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 16, 2021

Never an issue, always receive prompt ,dependable service. Have leased or purchased four vehicles from Autonation. More

by Sdvangildersc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson and Michael Mihalich, Janet Zanko
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Nov 19, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Melissa was VERY pleasant to work with. Her and the crew did a fabulous job on getting the work done in a timely manner.a very impressive job by all! More

by Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
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Nov 19, 2021 -

AutoNation Ford Westlake responded

Hi Marcia, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Thank you, and have a fantastic day!

November 13, 2021

The customer service was great and my car was ready exactly when they said it would be. More

by virginiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Greene
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Nov 16, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2021

Very helpful ordering parts for a recall on mr 2011 Very helpful ordering parts for a recall on mr 2011 Fusion! Thank you Westlake Autonation More

by Racelad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pincura
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Nov 15, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2021

The service was good but my dashboard is still acting up, It is still delayed in responding. More

by graydelores04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pincura
Report | Print
Nov 15, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Please contact us at (440) 296-3019 so we can work with you to make this right.

November 12, 2021

Service is good and Barry is on top of recalls I will continue to use them More

by danpa27238
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry
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Nov 15, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

November 11, 2021

Brad and everyone at Westlake are friendly, and so helpful. They have kept my 2012 Focus running smoothly since I moved to the Rocky River. More

by nanabarbathome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad and others in Service
Report | Print
Nov 13, 2021 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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