AutoNation Ford Westlake - Service Center

Did a nice job inspecting my 2012 Ford Focus and letting me know that the diagnostic for the known transmission shudder issues on these models was covered by Ford. Appreciated the professional communication me know that the diagnostic for the known transmission shudder issues on these models was covered by Ford. Appreciated the professional communication. More

Friendly service. Always very thorough. They do a great job of explaining the options I have, and what’s needed for my truck. job of explaining the options I have, and what’s needed for my truck. More

Very polite and professional. Was able to complete the job in a timely manner. Was able to even complete extra task that I requested. I will continue to do business with Ford. job in a timely manner. Was able to even complete extra task that I requested. I will continue to do business with Ford. More

Came in for a diagnostic. They kept my car for 4 days and when i came and picked it up nothing was fixed.. Still had a check engine light. when i came and picked it up nothing was fixed.. Still had a check engine light. More

Always professional, pleasant and experienced. She was very accommodating. We took my van in for something in the tire, considered emergent. We had service appointment for 11-3-21 and she fit us in so we very accommodating. We took my van in for something in the tire, considered emergent. We had service appointment for 11-3-21 and she fit us in so we didn't have to make 2 runs. Tire repair very reasonably priced. 1 hour and a few minutes, later, life was on track again with my van totally healthy and ready to please. More

For the many years I have been going to AutoNation Westlake, both to purchase cars and to have them serviced, I have been so very pleased. All in involved in every process have been extremely pro Westlake, both to purchase cars and to have them serviced, I have been so very pleased. All in involved in every process have been extremely professional and attentive. The staff is top-notch. I shall continue buying and servicing my Ford products from this dealership for as long as I am able. More

Had our year old truck in for an oil change and tire rotation was included. It was completed when promised. It was also free as I received points when vehicle was purchased from this dealership. Very sa rotation was included. It was completed when promised. It was also free as I received points when vehicle was purchased from this dealership. Very satisfied. More

We have gone to this dealership for years and have always received excellent service. The staff is friendly and knowledgeable, and we trust them. received excellent service. The staff is friendly and knowledgeable, and we trust them. More

Top notch bodywork on my 2019 f150 aluminum bed! The Top notch bodywork on my 2019 f150 aluminum bed! The service writer is very professional and listened to my concerns and addressed my Questions Top notch bodywork on my 2019 f150 aluminum bed! The service writer is very professional and listened to my concerns and addressed my Questions and explained clearly. More

Was very satisfied with customer service for every part of this process in getting my Ranger windshield replaced. of this process in getting my Ranger windshield replaced. More