AutoNation Ford Westlake - Service Center

Service appointment was easy to schedule and at a good time. Arrived on time, was taken care off immediately. Waited for service to be completed. time. Arrived on time, was taken care off immediately. Waited for service to be completed. More

Fast and kept up updated on car service. Everything done on time as promised. Will go back. on time as promised. Will go back. More

Excellent service! Great people - Melissa & Riley handled all of my questions, concerns & scheduling for my car’s repair. handled all of my questions, concerns & scheduling for my car’s repair. More

Brought my car in for recall work. I used the shuttle to and from home. and from home. More

Everyone I came in contact with at this dealership was friendly and helpful and made me feel comfortable. friendly and helpful and made me feel comfortable. More

Had a routine oil change service and I made sure the mileage for oil changes was reset. Last time for service it was not reset. mileage for oil changes was reset. Last time for service it was not reset. More

Generally quite happy with the service but 2 hrs 15 min way to long for an oil change. I get it nobody wants to work anymore. I would rather be told up front about extended wait times. way to long for an oil change. I get it nobody wants to work anymore. I would rather be told up front about extended wait times. More

Sales teams are great, service teams are friendly , however waiting extended period of time for a tire is unacceptable. however waiting extended period of time for a tire is unacceptable. More

Melissa, in service was excellent. She kept me updated on what was happening with my vehicle. what was happening with my vehicle. More

Went in for routine oil change. Always a pleasure to be there. Very professional, accurate and friendly. Service associate kept me updated and informed me when my vehicle was projected to be complete. The there. Very professional, accurate and friendly. Service associate kept me updated and informed me when my vehicle was projected to be complete. They also performed the 10k routine check as it was near the time rather than have me make another appointment and come back. Loved chatting with Dave, he is very informative. More