AutoNation Ford Westlake - Service Center
Westlake, OH
578 Reviews of AutoNation Ford Westlake - Service Center
Very unhappy with the problem, but that is because of the quality of the product, not the service department. Rear end problems caused my tires to wear rapidly and now there is a recall, but no parts to fix quality of the product, not the service department. Rear end problems caused my tires to wear rapidly and now there is a recall, but no parts to fix it. More
Service adviser Mike was extremely helpful and knowledgeable in helping getting things resolved. He got everything taken care of and then some in a very timely manner and kept me updated throughou knowledgeable in helping getting things resolved. He got everything taken care of and then some in a very timely manner and kept me updated throughout the process. Very good experience. Will continue to take my car there. In fact suggested to my husband to take his there as well. More
Service Adviser Kevin, was very professional & knowledgeable. He took the time to help with an unrelated problem I had with Sync. Took the time to explain what service was going to be performed. knowledgeable. He took the time to help with an unrelated problem I had with Sync. Took the time to explain what service was going to be performed. More
AutoNation Ford Westlake is the best dealership I have ever worked with. Barry, Mike and their staff go out of their way to make sure their customers are satisfied and happy. The service work is of extr ever worked with. Barry, Mike and their staff go out of their way to make sure their customers are satisfied and happy. The service work is of extremely high quality, on time and pleasant. More
Communication from the service department was direct, prompt, professional, and informative. Information, service cost, and time requirements were communicated throughout the service process. I would re prompt, professional, and informative. Information, service cost, and time requirements were communicated throughout the service process. I would recommend this service department. More