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AutoNation Ford Westlake - Service Center

Westlake, OH

4.4
579 Reviews

579 Reviews of AutoNation Ford Westlake - Service Center

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May 29, 2023

Thank you for the wonderful service. I came for an oil change and Ashley let me know what else was needed at this time. i greatly appreciate her interest. More

by smcginty05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley & Angel
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Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 01, 2023 -

smcginty05 responded

Thank you for your help.

May 27, 2023

Everything went ok ,I don’t like to be forced to write 15 words ,thank you More

by alen.sehic2
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Report | Print
May 31, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 25, 2023

Danielle Langlois provided top notch customer service, excellent communication and knowledge of service offerings, and super friendly to talk to. More

by DrDeePE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Langlois
Report | Print
May 30, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Great experience. Greeted and helped immediately. Ashley was very friendly and recommended what I should have done since my car was just a year old. So nice doin More

by Handy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal, cashier was also very pleasant
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May 29, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2023

excellent service, friendly staff, Ashley was great, Mr. Pritt runs an honest business,the repairs were done in great time and extremely professional More

by richardhribar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Mr Pritt
Report | Print
May 22, 2023 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

First time being at this location, I had a very nice experience. All the personnel was excellent. Great customer service. More

by mduran5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal
Report | Print
May 22, 2023 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2023

The service dept is excellent. They keep you informed, very friendly and reasonably priced. I highly recommend them. More

by katkwalsh01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley-I think, ladies at the counter when I paid my bill and the lovely man who greeted me and washed my car.
Report | Print
May 18, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

May 12, 2023

I have had 2 Ford Escapes and 1 Ford Explorer from Auto Nation. I was always impressed with the customer service and the friendliness of the employees. More

by mjruddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Danielle
Report | Print
May 16, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 11, 2023

Friendly service on vehicle and the shuttle pick up was very convenient with efficient and pleasant. More

by bushland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
May 15, 2023 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Friendly, efficient, courteous and good workman ship. Usually if you wait it’s not longer than an hour More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan and Ashley
Report | Print
May 11, 2023 -

AutoNation Ford Westlake responded

Hi Kathleen, thank you for sharing your positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

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