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AutoNation Ford Wolfchase

Memphis, TN

4.6
940 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 940 reviews

July 11, 2023

This is not the first time I purchased a vehicle from AutoNation and always a pleasant experience. More

by Cynthia Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Emery and Matthew Harrison
Jul 11, 2023 -

Cynthia Williams responded

Pleasant experience and enjoyed the purchase due to personnel. Sincerely, Cynthia Williams

July 10, 2023

I was recommended to go to AutoNation because the dealership where I bought the car had no electricity. Everyone was courteous, prompt and Lee Gault took excellent care of me. I was very impressed an More

by tdbiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Jul 13, 2023 -

AutoNation Ford Wolfchase responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 10, 2023

Everyone was nice and did a thorough job. I got to use my coupon and it save me quite a bit of money. More

by brenda ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 13, 2023 -

AutoNation Ford Wolfchase responded

Hi Brenda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

It was an oil change. Took 3 1/2 hours and had an appointment. Made a mess on the underside of engine area. Oil dripping off of oil pan, a/c compressor and frame. Oil drip More

by mmenne2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
Jul 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

July 03, 2023

The dealership was very easy to work with. Particularly with all the challenges Ford had with delivering Maverick Hybrids. I enjoyed with with Herman (HQ). More

by Keyrey2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Rogers (HQ)
Jul 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2023

Always friendly service advisors and prompt service. Got my vehicle back when promised and was very pleased with the work done. More

by Jack Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Jul 06, 2023 -

AutoNation Ford Wolfchase responded

Hi Jack, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2023

Scheduling my appoint online was quick and easy. The service reps greeted me with a smile and my car was done timely, while I waited in the lobby. More

by tatsmom
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 29, 2023 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 26, 2023

Barbara is always good with us. Making sure everything is taken care of the best of her ability and for a reasonable price. Always has excellent communication on what the repairs wi More

by Trent
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Jun 29, 2023 -

AutoNation Ford Wolfchase responded

Hi Trent, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2023

Everyone was extremely nice and made our purchase a pleasant experience from the time we walked in until we drove off in our new truck. Our salesman and finance team were great! We would definitely re More

by Bill W
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elijah, Curtis
Jun 27, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Service needs to be improved. Right rear lug nuts not tightened. Prior services tire damaged, door paint damage and wrong size wipers installed. Last service lug nuts started to s More

by Bstauf82
Workmanship
Recommend Dealer
No
Employees Worked With
Nick, Lee and one other
Jun 26, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (901) 209-1257. We'd appreciate the chance to make your experience a positive one.

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