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AutoNation Ford Wolfchase

Memphis, TN

Overview
Reviews
Vehicles
4.6
940 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 940 reviews

March 18, 2023

The work was done in reasonable time. The service writer was friendly and helpful and the waiting area was clean and comfortale. More

by AndySipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Mar 21, 2023 -

AutoNation Ford Wolfchase responded

Hi, We appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Great place and atmosphere. Everyone is friendly especially Barbara in service. Love coming in and dealing with her. More

by mikeboswell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Mar 21, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

I have bought 2 cars in the past 6 years and have used the service department many times. Always get good service. More

by JWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
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Mar 20, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 13, 2023

Waited almost 3 hours for a simple oil change with an appointment and asked about the washer fluid being changed and was assured it is the first thing they did. At checkout explained that the washer flui More

by Sad Ford Escape Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Timothy
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Mar 17, 2023 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1257 -- we hope to hear from you soon.

March 13, 2023

They opened on time and I was greeted warmly. They served donuts and coffee and serviced my car well. Very clean and inviting waiting area also. More

by cyreeves61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
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Mar 17, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2023

Mr.Livie always make sure to go over and beyond for his customers and it is always greatly appreciated! More

by ejt7288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Livie Gault
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Mar 13, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 09, 2023

I always receive great service from Barbara. Had a nice chat with Nick and so glad to hear that Jacob is back. Good to see everyone working together and taking care of all the customers. A very More

by Labeequeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara and Nick
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Mar 13, 2023 -

AutoNation Ford Wolfchase responded

Hello , we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 08, 2023

My salesman and everyone I worked with was super grate and very helpful. The dealership was vey clean and everything was very well kept. Great experience. More

by andyengland1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael. Sales
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Mar 12, 2023 -

AutoNation Ford Wolfchase responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 06, 2023

Never even started the truck up looked at the telemetry data never moved they did not fix my issue brand new F150 with modem problem. Terrible I will find another dealer. More

by memphiseaglescout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
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Mar 10, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

March 02, 2023

Always courteous and quality work I can schedule my appointment over the internet that works for me More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True
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Mar 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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