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AutoNation Ford Wolfchase

Memphis, TN

Overview
Reviews
Vehicles
4.7
977 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 977 reviews

March 17, 2022

The service was great, (thanks Barbara and the technician), the work done in a timely manner, and my car was washed and waiting after servicing. The waiting room is roomy, clean and a pleasant More

by jsjhnstn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
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Mar 22, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 17, 2022

Great sales & service staff. Exceeded all expectations. Just a pleasure to deal with on all occasions. More

by BobA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi
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Mar 22, 2022 -

AutoNation Ford Wolfchase responded

Hi Boba, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 17, 2022

Over 1 month to get diagnosis and over 2 months to get back after repair was complete. More

by 40022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbra
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Mar 21, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're disappointed to hear of the negative experience you had at our location. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1257 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 16, 2022

takes too long to get your vehicle looked much less getting it fixed. Ed the service tech was very rude by telling me that they were two weeks out and I had to wait my turn and I could get my keys and More

by anderson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ed
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Mar 19, 2022 -

AutoNation Ford Wolfchase responded

Hi Anderson, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1257 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

March 16, 2022

I appreciate the promptnesses in the staff opening on time. Service person Lee provided exceptional service. He phoned me when my service was complete which was prior to my expected pickup. More

by Mdkear2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
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Mar 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! Drive safe, and we'll see you on the road.

March 15, 2022

I RATE EVERYONE ON A SCALE OF 1 TO 10- -ALL GET 15 STARS- -THEY WERE ALL GREAT! More

by marion.hinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH WALLACE
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Mar 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 15, 2022

This dealership is great. All of the employees were very nice and helpful. Gary was my service advisor and he was excellent. This location is also very clean. I would highly r More

by GoldRush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
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Mar 15, 2022 -

GoldRush responded

This AutoNation is wonderful. All of the employees are very nice and they do great work. The dealership is also very clean and nice. I highly recommend AutoNation Wolfchase. Gary was my service advisor and he did a excellent job.

March 15, 2022

The staff was friendly and attentive. Ed is very knowledgeable and I was well-informed about the issue with my vehicle. More

by aholliman
Recommend Dealer
Yes
Employees Worked With
Ed
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Mar 16, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

The staff are always very friendly and courteous. Barbara was very helpful. The service department provided a timely service. More

by ralemzad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
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Mar 16, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

Always friendly service writers. I would like to mention Nick Rowell. He always goes above and beyond to serve his customers. More

by Kmayovols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Report | Print
Mar 13, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Take care!

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