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AutoNation Ford Wolfchase

Memphis, TN

4.7
977 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 977 reviews

January 20, 2022

I had a good experience. I brought my 2021 Ford Bronco for a oil change and tire rotation. I worked with the Assistant Service Manager, Mr. Lee Gault. Mr. Gault was so nice and always willing to answer More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lee Gault
Jan 22, 2022 -

AutoNation Ford Wolfchase responded

Hi Jenn, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2022

All the people that worked with us were very helpful and courteous. They made the deal happen and we were very pleased with the outcome. We love our new 2022 Ford Explorer XLT with the sport package! More

by belchermobile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HQ , Letz , Sydney Thorp
Jan 22, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2022

Provides good work but need to explain more to the car owner. Spent $1800 with no one explaining what all was done for the 150,000 mile check-up. Plus had they paid attention they could have sold me tires More

by debbieot15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Sydney Thorp
Jan 19, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (901) 209-1257 at your earliest convenience to discuss how we can turn your experience into a positive one.

January 16, 2022

I too think Barbara is very good, likeable, excellent representative of your company. I had nearly $2000 maintenance done on F-150. I dropped it off and picked it up at night. Jeff later wrote me it w More

by barry
Recommend Dealer
Yes
Employees Worked With
Barbara Myers; Jeff Smith
Jan 19, 2022 -

AutoNation Ford Wolfchase responded

Hi Barry, thank you so much for your positive comments about AutoNation Ford Wolfchase! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 15, 2022

Barbara Myers is the best! She always informs me of what is to be done and the cost. More

by neanne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Jan 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2022

Outstanding dealership very helpful I will refer people salesperson was very helpful lifetime customer thank you More

by tonnyjackson46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad and Curtis jones, Sydney Thorp
Jan 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 14, 2022

Very easy and pleasant experience from start to finish! The Salesman was very nice and knowledgeable. More

by shaunaestes86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi
Jan 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2022

Honest evaluation and quick. Honored appointment even though it was made on line. Waiting area clean More

by Clyde.neville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2022

Great service especially Nick Rowell great dealership and technicians! A++++++++ always there to help out when you need them More

by Jackwells3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Jan 17, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2022

I went 3 times to fix recalls and they did not fix anything because after a pick up the truck the document says they did not do it because did not have parts???????? 3 times in one year???? And when More

by rbecerril53
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Jan 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1257 -- we hope to hear from you soon.

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