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AutoNation Ford Wolfchase
Memphis, TN
977 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 977 reviews
January 03, 2022
I responded to a recall notice regarding door lock actuators on my 2016 F150, because my driver's side door would freeze up when the temperature went below freezing. I arrived at my appointed date and actuators on my 2016 F150, because my driver's side door would freeze up when the temperature went below freezing. I arrived at my appointed date and time and met with Gary, my service department representative. Gary informed me that the work could not be completed that day, and I would need to leave the truck with them overnight. He assured me the work would be completed the following day. He called me before noon the following day and informed me the truck was ready for pick up. Since that time, the outside temperature has dipped below freezing. The good news is the driver's side door no longer freezes up, allowing me normal access to the truck. I am very pleased with the overall experience in dealing with AutoNation Ford Lincoln Wolfchase! More
by CarlP
Employees Worked With
Gary Douthit
December 30, 2021
Everyone is always nice and professional. Theyanswer any Everyone is always nice and professional. They answer any questions I have and my vehicle is done on time and they actually call and let me know when Everyone is always nice and professional. They answer any questions I have and my vehicle is done on time and they actually call and let me know when it is ready for pick up, which is a first for me. More
by Rebecca
Employees Worked With
Sydney Thorp
December 28, 2021
I had a recall issue, which I tried to get repaired for almost a year. The first time, I left the truck with them for almost 2 weeks (with an appointment) and they misdiagnosed the problem. The second time almost a year. The first time, I left the truck with them for almost 2 weeks (with an appointment) and they misdiagnosed the problem. The second time, I made an appointment 5 months in advance. This time the issues were properly diagnosed, but it took almost 3 weeks to get my vehicle back. I think if you make someone wait 5 months for an appointment, you should not make them wait 3 weeks to finish the repair. If you do, you should provide a loaner car, especially since this is a Ford recall issue. More
by Tommy
Employees Worked With
Barbara and Ed
December 28, 2021
My experience at AutoNation Ford Wolfchase was great. My salesman was very patient with me on deciding to buy my truck. He was very knowledgeable about my truck. My deal went very smooth and quick with my salesman was very patient with me on deciding to buy my truck. He was very knowledgeable about my truck. My deal went very smooth and quick with my deal. Cudos , to Finance Manager Curtis Jones and salesman Bradford Collins Jr. More
by Monica20
Employees Worked With
Curtis Jones and Bradford Collins
December 23, 2021
Buying our new car was a great experience. Our salesman Lafayette Parker was very attentive to our request and there was absolutely no pressure from him. i would recommend to anyone that is in the car mark Lafayette Parker was very attentive to our request and there was absolutely no pressure from him. i would recommend to anyone that is in the car market to give AutoNation a try. More
by Mike
Employees Worked With
Lafayette Parker
December 23, 2021
We purchased a new vehicle and was not pressured to make a decision one way or the other. We have dealt with this dealership before and have always had good experiences with them. I recommend this dealersh a decision one way or the other. We have dealt with this dealership before and have always had good experiences with them. I recommend this dealership to any one who is in need of a vehicle. More
by daletonipollet
Employees Worked With
Isaac Lodge & Curtis Jones, Sydney Thorp
