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AutoNation Ford Wolfchase
Memphis, TN
938 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 938 reviews
November 05, 2021
Appointment was at 10:00 am. Arrived at 9:45 am. Agent was off. Another said she’d help me. I asked how long. She said 2 hrs. What is purpose of appointment if it takes 2:15 minutes to change oil and rota was off. Another said she’d help me. I asked how long. She said 2 hrs. What is purpose of appointment if it takes 2:15 minutes to change oil and rotate tires? After 1:45 minutes I went to check on truck. My agent was gone and a 3rd agent had to help. He advised I was next in line. My truck had not even been started after 1:45 minutes. Took 2:15 minutes. When agent gave me key he did not ask if I’d like car wash. I had to ask even though I know he asked the gentleman in front of me. This is not acceptable service. I was very disappointed. Martha Lott More
by MARTHALOTT
Employees Worked With
Don’t remember too many involved.
November 04, 2021
Jeff Smith, the General Manager and his team at this location were very helpful. They were nice, friendly and eager to help. Every time I come to have my vehicle serviced, they do a good job to make sur location were very helpful. They were nice, friendly and eager to help. Every time I come to have my vehicle serviced, they do a good job to make sure my vehicle is ready in a timely manner and safe to drive. This time my service manager was Lee Gault. More
by My Edge
Employees Worked With
Lee Gault, Jeff Smith
November 04, 2021
I set up a time with Barbara in Service Dept and as always she got my oil change, tire rotation and this time a recall scheduled and got me out by my desired time. Thank you Barbara for taking care of always she got my oil change, tire rotation and this time a recall scheduled and got me out by my desired time. Thank you Barbara for taking care of me & all my five (5) Expeditions More
by pgillespie
Employees Worked With
Barbara & Gary
November 04, 2021
I have been using Lee Gault, Service Advisor for many years for my 2016 Fusion. He has always been very helpful and courteous when I bring my car to the dealership. I would recommend him highly. years for my 2016 Fusion. He has always been very helpful and courteous when I bring my car to the dealership. I would recommend him highly. More
by lhadams01
Employees Worked With
Lee Gault
November 04, 2021
My experience with Autonation Ford was good, and this was my first time. I appreciate Lee Gault help, he was able to get me in and out in a timely manner. my first time. I appreciate Lee Gault help, he was able to get me in and out in a timely manner. More
by maloneburden
Employees Worked With
Lee Gualt
November 01, 2021
very courteous and professionalcustomer service person very courteous and professional customer service person lee gault was a very nice and helpful employee. very courteous and professional customer service person lee gault was a very nice and helpful employee. More
by xyzcheriwilliams
Employees Worked With
lee gault
