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AutoNation Ford Wolfchase

Memphis, TN

Overview
Reviews
Vehicles
4.7
938 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 938 reviews

November 01, 2021

I made appointment with my usual service writer, Barbara Myers, but when I got there she was off. No one told me and they just gave me to someone else. I paid for two packages when I bought the 2014 Lincoln More

by fastchevelle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New personnel, Barbara Myers was off.
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Nov 05, 2021 -

AutoNation Ford Wolfchase responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you are willing to, please call our General Manager at (901) 209-1257 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Nov 06, 2021 -

fastchevelle responded

Sometimes change is good, but not in this case. As long as I could make my appointments with Barbara Myers, I had no problems because she knew me and my car and my extra protection we spent over thousands of dollars on when we bought my Lincoln, (which was not cheap). I use to have confidence in your dealership, but not anymore. So if you want to keep customers, good customers, you should get a handle on your service department. I'm done, please let Barbara know she is great, and Smiley, but its not worth paying for something again that I already paid for.

November 01, 2021

Nick Rowell went out of his way to get my Ford Explorer repaired and back to me the same day I travel for work and having a vehicle is critical to my work, thank you Nick and AutoNation Ford! More

by jcpelfrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
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Nov 05, 2021 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

November 01, 2021

I have worked with the service advisor Lee & he was outstanding! I feel he goes above & beyond to make sure customer are dealt with in a professional’ timely manner & he goes out of his way to make you More

by amberronacher1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee (service advisor) Nick (service manager)
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Nov 05, 2021 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Have a great day!

October 31, 2021

Our sales representative Mr. Joseph Wallace was absolutely amazing. We received the best service and everyone involved in our car buying experience were attentive to our needs. More

by Joe and Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wallace and Mack
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Nov 03, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 30, 2021

Told me it was normal for a new truck to use a quart of oil every couple of hundred miles. There is a recall for this reason and a class action lawsuit in which I plan to join https://www.motorbiscuit.c More

by terynorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
britny
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October 29, 2021

Britney was very friendly and helpful even when I was upset about the situation. Thank you. More

by fayesullivan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britney
Report | Print
October 29, 2021

Amazing experience buying 2021 Explorer Platinum with Ravi Sibal and the team at Wolf chase Ford. More

by BobA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Sibal
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Nov 01, 2021 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2021

Lee in the Service Department was great. Set up an appointment for a recall repair and oil change. He got me in and out as promised. More

by MHOFFMANGTOWNTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Oct 29, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2021

I was set up for my appointment for re-call repairs and everything went great. The car was clean and ready for pickup. Many thanks to Shelbi More

by wisker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelbi
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Oct 29, 2021 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2021

My vehicle was in need of warranty work, dropped off on Monday. Was out of town for a few days and upon my return, found my truck ready to roll. Lee Gault did an outstanding job keeping me posted and I a More

by Jack Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Report | Print
Oct 29, 2021 -

AutoNation Ford Wolfchase responded

Hi Jack, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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