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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
691 Reviews

691 Reviews of AutoNation Honda 385 - Service Center

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June 23, 2023

My mother has Alzheimer’s and I’m her full time caregiver so I have to take care of business around the time she’s still sleeping or if I have someone watching her . I asked the service manager could I get a More

by Jackie
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mr Cohen
Jun 27, 2023 -

AutoNation Honda 385 responded

Hi Jackie, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1308. We would appreciate the chance to turn your experience around.

June 22, 2023

The service advisor, Tyler Bilter, was very friendly and efficient. The wait time was relatively quick. Waiting area was comfortable with plenty of electrical outlets for charging your phone. More

by Margann67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bilter
Jun 26, 2023 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Service department wll not even recognize you when you walk in the building. Everyone seem too be to busy to say, Be with you in a minute. I bought 5 free oil changes when I got my car. 6-19-23 was the la More

by Vniceday
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Not even sure
Jun 26, 2023 -

AutoNation Honda 385 responded

Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Honda 385. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1308 -- we hope to hear from you soon.

June 16, 2023

Always a great experience at Autonation Honda . They are prompt and thorough with their work and the customer service is excellent. Especially Doug Arnold . I am a regular customer! More

by patregister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jun 23, 2023 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2023

Very efficient. Explained procedures that would be done to my car. Facility was very clean. Enjoyed chatting with the man who greeted us. Made us feel very comfortab More

by jfsmlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bilter
Jun 22, 2023 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2023

Great service. They know how to make the customer feel important. Not their fault that the prices are so high. More

by Tommy.adcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jun 22, 2023 -

AutoNation Honda 385 responded

Hi Tommy, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 12, 2023

I love havin my car serviced at 385 Honda Auto Nation. Doug is very professional, always pleasant and goes above and beyond to make everything ok. He explains in detail of what was done to my car and also More

by jycmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Jun 22, 2023 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Sonya was great she was very appreciated and answered every question I had. She call me with all updates More

by Mekawashington3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya
Jun 15, 2023 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

I purchased my Honda from them and I trust them with servicing it, I feel it important to get to know the people that work on your vehicle. More

by cescott0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bilter
Jun 14, 2023 -

AutoNation Honda 385 responded

Hi thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

Kept me posted during the process of my maintenance. Very friendly and professional. Wonderful job!! More

by Csalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex or Zach
Jun 05, 2023 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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