Back

AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

Sort by
March 03, 2023

He was very friendly and knowledgeable about his job. and he made sure I was comfortable. More

by Wbrice60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
Mar 07, 2023 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2023

Great customer service very nice place to sit while waiting on your vehicle to be finished. More

by chance reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Bryson
Mar 07, 2023 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2023

Unfortunately the customer service was terrible upon picking up the vehicle, I approached three different people for help trying to get the key and close out the ticket. The girl behind the payment des More

by james@jameswachob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure of name
Mar 06, 2023 -

AutoNation Honda 385 responded

Hi, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Honda 385. If you'd like, please contact our General Manager at (901) 209-1308. We'd appreciate the chance to make your experience a positive one.

February 21, 2023

I have received excellent service on two vehicles for the past 15 years! Would recommend AutoNation Honda to friends and family. More

by ccd753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold, Dylan Glover
Feb 25, 2023 -

AutoNation Honda 385 responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 385. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 18, 2023

Safety recall repair. Had appointment for 9. Got there a little before 9, told 2 hour wait. 2 1/2 hrs. later, I went to ask for an update and noticed my vehicle sitting ou More

by Rdandtd
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Higgins
Feb 22, 2023 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

February 17, 2023

Doug Arnold, the serviceman, is always helpful. He give me detail answers to my questions and good advice on what my car needs to remain road ready. Any thing I don't know and/or understand he'll e More

by Portia Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Feb 21, 2023 -

AutoNation Honda 385 responded

Hi Portia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

My service advisor did an amazing job of keeping his word and getting me out before 10 am. I will be using him forever More

by Cookingpc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 18, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2023

The gentleman who helped me was very nice and helpful and very pleasant. His name is Dorian Love. Everyone was very nice from the time I drove in until the time I left. Five stars all the way! More

by bvposner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian love
Feb 20, 2023 -

AutoNation Honda 385 responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 16, 2023

Dorian Love was the service advisor who took care of me. He was very nice and took care of me quickly. I was in and out in an hour so I appreciate their prompt attention. Thanks More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian Love
Feb 20, 2023 -

AutoNation Honda 385 responded

Hi Joe, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 16, 2023

Thanks to Cody for his help in getting me in before my warranty expired. Always impressed that Chase steps in to help. More

by AGlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Chase
Feb 20, 2023 -

AutoNation Honda 385 responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

...
16
...