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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
691 Reviews

691 Reviews of AutoNation Honda 385 - Service Center

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March 09, 2023

My service experience was pleasant. It included an oil change and engine filter change. My appointment was easily made online and I was taken on time. The waiting area was spacious m More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Higgin
Mar 13, 2023 -

AutoNation Honda 385 responded

Hi Mike, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 08, 2023

Service Rep was very friendly and helpful but work was below expectations. After oil change the indicator still showed it was low. After bringing the vehicle home and started the next days, the engine sym More

by Bindu Varriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suman Ranjha, Cooper Parhan
Mar 13, 2023 -

AutoNation Honda 385 responded

Hello, We appreciate you taking the time to leave us a response, If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1308 -- we hope to hear from you soon.

March 05, 2023

Cody was very professional, communicated well and took care of the issues I brought my car in for, except for one. Unfortunately, warranty turned down the major repair on my vehicle and I am still experie More

by Ousmane Diallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 09, 2023 -

AutoNation Honda 385 responded

Hello Ousmane, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 03, 2023

He was very friendly and knowledgeable about his job. and he made sure I was comfortable. More

by Wbrice60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchone Martin
Mar 07, 2023 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2023

Great customer service very nice place to sit while waiting on your vehicle to be finished. More

by chance reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane Bryson
Mar 07, 2023 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2023

Unfortunately the customer service was terrible upon picking up the vehicle, I approached three different people for help trying to get the key and close out the ticket. The girl behind the payment des More

by james@jameswachob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure of name
Mar 06, 2023 -

AutoNation Honda 385 responded

Hi, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Honda 385. If you'd like, please contact our General Manager at (901) 209-1308. We'd appreciate the chance to make your experience a positive one.

February 21, 2023

I have received excellent service on two vehicles for the past 15 years! Would recommend AutoNation Honda to friends and family. More

by ccd753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Arnold, Dylan Glover
Feb 25, 2023 -

AutoNation Honda 385 responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 385. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 18, 2023

Safety recall repair. Had appointment for 9. Got there a little before 9, told 2 hour wait. 2 1/2 hrs. later, I went to ask for an update and noticed my vehicle sitting ou More

by Rdandtd
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Higgins
Feb 22, 2023 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1308. We hope to hear from you.

February 17, 2023

Doug Arnold, the serviceman, is always helpful. He give me detail answers to my questions and good advice on what my car needs to remain road ready. Any thing I don't know and/or understand he'll e More

by Portia Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
Feb 21, 2023 -

AutoNation Honda 385 responded

Hi Portia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2023

My service advisor did an amazing job of keeping his word and getting me out before 10 am. I will be using him forever More

by Cookingpc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 18, 2023 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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