AutoNation Honda 385 - Service Center
Memphis, TN
688 Reviews of AutoNation Honda 385 - Service Center
Unfortunately the customer service was terrible upon picking up the vehicle, I approached three different people for help trying to get the key and close out the ticket. The girl behind the payment des picking up the vehicle, I approached three different people for help trying to get the key and close out the ticket. The girl behind the payment desk didn't want anything to do with me. The vehicle was outside ready to go! I was told only one person could help who was backed up with multiple people standing in line. They never once acknowledged me or asked for any backup. Very disappointed in customer service. No one wanted to try to help and didn't seem to care. A little kindness or a smile can go a long way. More
Safety recall repair. Had appointment for 9. Got there a little before 9, told 2 hour wait. 2 1/2 hrs. later, I went to ask for an update and noticed my vehicle sitting ou Had appointment for 9. Got there a little before 9, told 2 hour wait. 2 1/2 hrs. later, I went to ask for an update and noticed my vehicle sitting outside finished. No one had told me. Service advisor was not friendly or helpful. Just seemed glad to be rid of me. Will not go back. More
Doug Arnold, the serviceman, is always helpful. He give me detail answers to my questions and good advice on what my car needs to remain road ready. Any thing I don't know and/or understand he'll e He give me detail answers to my questions and good advice on what my car needs to remain road ready. Any thing I don't know and/or understand he'll explain. If ever you are there, ask for Doug! More
The gentleman who helped me was very nice and helpful and very pleasant. His name is Dorian Love. Everyone was very nice from the time I drove in until the time I left. Five stars all the way! very pleasant. His name is Dorian Love. Everyone was very nice from the time I drove in until the time I left. Five stars all the way! More
Dorian Love was the service advisor who took care of me. He was very nice and took care of me quickly. I was in and out in an hour so I appreciate their prompt attention. Thanks He was very nice and took care of me quickly. I was in and out in an hour so I appreciate their prompt attention. Thanks More