AutoNation Honda 385 - Service Center
Memphis, TN
688 Reviews of AutoNation Honda 385 - Service Center
Mr. Rashun was very nice & helped me with my car service appointment. Mr. Higgins made sure I was being taken care of. Lane serviced my car & came out to correct the little misunderstanding. Overall everyt appointment. Mr. Higgins made sure I was being taken care of. Lane serviced my car & came out to correct the little misunderstanding. Overall everything went well. I was pleased when I left & felt good about service I received & I feel much better driving now . Thank You Honda Service ! More
I had a great experience at Honda385. I came in for a tire and a wheel alignment. Chris Higgins, my service advisor, is very attentive to the needs of the customer and does an outstanding I came in for a tire and a wheel alignment. Chris Higgins, my service advisor, is very attentive to the needs of the customer and does an outstanding job of communicating and explaining the type of service needed at the particular moment. He also does a thorough job of giving each customer a detailed report of future services that are needed to ensure the maximum performance of the vehicle. I have been a loyal customer to this Honda location for the past three years. The manager Phil and the entire staff are a great group of people. I love AutoNationHonda385! More
My vehicle was at both the dealership and the collision center for some repair work I needed to have done. Everyone involved helped me get back on the road. Portia and Reggie kept me in the loop with repai center for some repair work I needed to have done. Everyone involved helped me get back on the road. Portia and Reggie kept me in the loop with repairs at the Collision Center and Chris helped get the process started at the dealership when I initially got my vehicle checked in. I always go to Honda for any repair or service work I need done! More
They really took care of my request (free inspection, oil change, and tire change) in time and the cost with a discount worked very well for my wallet :). change, and tire change) in time and the cost with a discount worked very well for my wallet :). More
Personnel who were on site were very friendly and knowledgeable. The only issue they were facing on my date of service was attendance. I had a 7AM appointment and because of one person who was appa knowledgeable. The only issue they were facing on my date of service was attendance. I had a 7AM appointment and because of one person who was apparently a no show - and a car that was blocking one of the service bays - I got in later than expected and behind others who had later appointments. It was no big deal for me and I appreciated that the team that was on site had to manage through some challenges at the beginning of a Saturday.... More
2nd visit- Car was still rattling/vibrating under the hood. They told me that once the torque rod and engine side mount was replaced, it would solve the issue. They replaced the torque rod and I ordered hood. They told me that once the torque rod and engine side mount was replaced, it would solve the issue. They replaced the torque rod and I ordered the engine side mount and got it replaced. After replacing everything, I’ve spent over $1400 in repairs and my car is still rattling/vibrating under the hood. I can’t afford to take it back and let them keep it for a week like the last two times, I have a job. I’m done. More
Jason was great. He was helpful and gave me information I needed. He was very helpful suggesting other options if I was unable to get everything I needed done today He was helpful and gave me information I needed. He was very helpful suggesting other options if I was unable to get everything I needed done today. More