Back

AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

Sort by
November 30, 2022

They were very quick and easy to deal with. The service manager came out to greet me and asked if I needed anything. More

by Smrichie15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Cass
Dec 01, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 28, 2022

Dorian Love was the most helpful service employee that I have ever worked with. He quickly answered his phone or quickly returned my calls. Great service. More

by jdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian Love
Nov 29, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 26, 2022

Had an issue under the hood. Had a Saturday appointment. Waited over three hours for diagnostic. Kept my car for over a week. The second salesman stepped in and assisted in getti More

by HondaGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
1st-Dustin, 2nd Doug
Nov 27, 2022 -

AutoNation Honda 385 responded

Hello, we are deeply disappointed by your experience at AutoNation Honda 385. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1308 to discuss what we can do to help.

November 22, 2022

This is an excellent dealership, friendly staff with an exceptional service department. I would highly recommend them. More

by chuffman430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nash
Nov 24, 2022 -

AutoNation Honda 385 responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Honda 385.

November 22, 2022

I love how kind the employees are and how they try to meet all of my needs More

by shandras81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Nov 24, 2022 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385.

November 22, 2022

The team at 385 is probably the best in the auto nation. Pun intended. The GM Philip, Josh in sales and Lane and Franchone in the service department are the best I have ever dealt with. Honest heartfelt More

by Richard Lortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip GM, Josh, Lane and Franchone
Nov 24, 2022 -

AutoNation Honda 385 responded

Hello Richard, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 22, 2022

I got my Honda Pilot serviced at Automation and got great service from Doug. He was very helpful and explained everything in detail. More

by arijitray70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Nov 24, 2022 -

AutoNation Honda 385 responded

Hello Arijit, thank you for your positive review. We're happy to have been of service to you.

November 21, 2022

Very pleasant, took longer than I thought. But overall the experience has been great. Thanks More

by q_kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 23, 2022 -

AutoNation Honda 385 responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 18, 2022

Service Team was courteous and informative. They were quick to communicate and understood the customer perspective. More

by chrisandanna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 22, 2022 -

AutoNation Honda 385 responded

Hello, thank you so much for the warm recommendation of the team here at AutoNation Honda 385. Feel free to stop by if you ever need any more help.

November 17, 2022

What a wonderful experience! Chris was most amazing. I took my 17 y/o daughter in with her car to get her first experience dealing with a service department. Immediately, Chris s More

by Emielbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Nov 21, 2022 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
21
...