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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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November 16, 2022

Dustin was polite and clearly explained all the charges incurred in detail. It was hassle free !! More

by santhosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 21, 2022 -

AutoNation Honda 385 responded

Hello Santhosh, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

Dustin helped me out with my battery issue, and he was a good listener. I stated that I was going through something personal, and instead of shooting my conversation down he listened, and gave me the best a More

by Brittanymoore839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, and TJ the mechanic
Nov 18, 2022 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2022

The customer service is excellent but the wait time is long. It's unfortunate they did not offer drop off services. More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 18, 2022 -

AutoNation Honda 385 responded

Hi Teresa, we are deeply disappointed by your experience at AutoNation Honda 385. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

November 12, 2022

I bought my first Honda Odyssey from Dobbs Honda which become Autonation. I now have my fifth Odyssey and this dealership has always done any service needed. The rear view mirror got loose just befo More

by jmwalker32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nash (nice guy)
Nov 21, 2022 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1308 to discuss what we can do to help.

Nov 21, 2022 -

jmwalker32 responded

Thank you for your response. It just seems like a lot for both me and the company to make an appointment for something this simple. But if that is what is needed I can do that. By the way, you can't reach the GM through that phone number. That number keeps rotating and the 'O' does the same thing. John Walker

November 11, 2022

Dustin had me in and out of there within an hour. Excellent service! I would recommend him to everyone. More

by Lofton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin and Lane
Nov 20, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.

November 10, 2022

I bought my Honda Pilot at this dealership and have had it serviced there for 6 years. No problems. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayce Glover
Nov 16, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 10, 2022

My service writer (Chris) is courteous, professional, and absolutely makes a difference. Chris goes out of his way to patiently explain and accommodate. I know my vehicle is serviced properly when I deal w More

by allandcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Nov 16, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 08, 2022

I had a flat tire and needed help right away. Thank goodness my tire was under warranty and could be repaired based on the location of the nail. The Service Rep also informed me of services that More

by G Baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 16, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 08, 2022

Very good service and timing. Kayce was very helpful. Service was very good. Very good installations More

by rialvari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kayce
Nov 16, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

The dealership is very concern about the visitor and employees reaches out in various ways in reminding me of services, discounts and friendly smiles More

by solden1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Higgins
Nov 15, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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