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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
692 Reviews

692 Reviews of AutoNation Honda 385 - Service Center

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November 10, 2022

My service writer (Chris) is courteous, professional, and absolutely makes a difference. Chris goes out of his way to patiently explain and accommodate. I know my vehicle is serviced properly when I deal w More

by allandcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Report | Print
Nov 16, 2022 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 08, 2022

I had a flat tire and needed help right away. Thank goodness my tire was under warranty and could be repaired based on the location of the nail. The Service Rep also informed me of services that More

by G Baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 16, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 08, 2022

Very good service and timing. Kayce was very helpful. Service was very good. Very good installations More

by rialvari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kayce
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Nov 16, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

The dealership is very concern about the visitor and employees reaches out in various ways in reminding me of services, discounts and friendly smiles More

by solden1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Higgins
Report | Print
Nov 15, 2022 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 05, 2022

Very easy to get an appointment for an oil change. Service department personnel were very helpful & answered my questions. This was my first service with my new car. More

by barbconnolly0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
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Nov 12, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 12, 2022 -

barbconnolly0722 responded

I was shocked with the cost of this service which did not provide anything extra than what was needed, i.e. change oil, top off fluids, rotate tires. For that amount of money, I expected that my floor mats would have been vacuumed & they were not. Seriously considering having future oil changes at Firestone which costs less for the same service. I used them for many years for my 2003 Toyota Highlander as Toyota service was more expensive too. It's the little things that matter!

November 05, 2022

Excellent customer service ,very helpful and prompt that’s why I’ll continue going to this location. More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Usman
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Nov 13, 2022 -

AutoNation Honda 385 responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 04, 2022

Excellent service. Service was fast and friendly. Very nice area to wait while car was being serviced. More

by joeburson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Nash
Report | Print
Nov 11, 2022 -

AutoNation Honda 385 responded

Hello Joeburson, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 04, 2022

Excellent service by my advisor Chris Higgins. Great communication by calling and texting. Honda is great. More

by babyboyink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Report | Print
Nov 11, 2022 -

AutoNation Honda 385 responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2022

Christopher Higgin was an excellent advisor. He is very knowledgeable!! Please give him kudos for a job well done!! More

by fuzzycorvette72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Higgin
Report | Print
Nov 11, 2022 -

AutoNation Honda 385 responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 02, 2022

Very helpful and friendly. The service was fast and the recommended service to my vehicle was great. More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 09, 2022 -

AutoNation Honda 385 responded

Hi Lee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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