AutoNation Honda 385 - Service Center
Memphis, TN
689 Reviews of AutoNation Honda 385 - Service Center
They set up an appointment for our recalls, took the car in at 8am and were done by noon. They were exceptionally friendly and accurate and couldn't have asked for a smoother transaction. We received follow in at 8am and were done by noon. They were exceptionally friendly and accurate and couldn't have asked for a smoother transaction. We received follow up emails for the appointments and it was great service. More
Chris Higgins - Service Advisor. Prompt service, very informative and very pleased with my service. I did not think I was going to get my vehicle back same day but they were able to Prompt service, very informative and very pleased with my service. I did not think I was going to get my vehicle back same day but they were able to get part and repair vehicle same day. Wonderful did not have to wait till next day. More
I took my 2019 honda crv in twice for the fuel pump recall. Once in Jan. for the recall and taking it back in April when car was not starting sometimes as it should have and stalling when restarting e recall. Once in Jan. for the recall and taking it back in April when car was not starting sometimes as it should have and stalling when restarting especially during hot weather. Each time my waiting time exceeded 6 hours. The car still has the same problem, but I've given up. Don't want to spend another day at the dealership. Will probably trade the car in this year instead. More
Wonderful customer service. Great experiences each time visiting Auto Nation 385. Franchone is our service advisor and is very helpful. Definitely recommend Franchone and Great experiences each time visiting Auto Nation 385. Franchone is our service advisor and is very helpful. Definitely recommend Franchone and Auto Nation 385. More
Mr. Martin deserves 100 on service that was above and beyond. He was well-mannered, knowledgeable and had the unpleasant task of informing me that my car was not ready but would be the next day. I did beyond. He was well-mannered, knowledgeable and had the unpleasant task of informing me that my car was not ready but would be the next day. I did not have to call to remind him about a shuttle the next day. He called me. To my surprise my CRV was cleaner than when I brought it in for service. Thank you, Mr Martin. More
The dealership was very fast and prompt. Honda was able to get me an appt in a few days and was able to repair the car the next day. I my experience other dealers have a month wait list and Honda was able to get me an appt in a few days and was able to repair the car the next day. I my experience other dealers have a month wait list and take a few days to repair your vehicle. I was very pleased with the level of professionalism displayed by this company. Any questions I had were answered quickly. I will be going back to Honda for future services because of Kayce and the rest of the team. More