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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
689 Reviews

689 Reviews of AutoNation Honda 385 - Service Center

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October 20, 2022

They set up an appointment for our recalls, took the car in at 8am and were done by noon. They were exceptionally friendly and accurate and couldn't have asked for a smoother transaction. We received follow More

by d_rodriguez72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorian
Oct 27, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 19, 2022

Chris Higgins - Service Advisor. Prompt service, very informative and very pleased with my service. I did not think I was going to get my vehicle back same day but they were able to More

by cathy.clay55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Oct 24, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 18, 2022

John Nash was my service rep and he provided excellent customer service. He will be my contact person when I return, if possible More

by Jamenthebeat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nash
Oct 24, 2022 -

AutoNation Honda 385 responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. If you have any further questions, please give us a call. We're always happy to help! Take care!

October 17, 2022

I took my 2019 honda crv in twice for the fuel pump recall. Once in Jan. for the recall and taking it back in April when car was not starting sometimes as it should have and stalling when restarting e More

by Joyce
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayce Glover
Oct 23, 2022 -

AutoNation Honda 385 responded

Hi Joyce, we are deeply disappointed by your experience at AutoNation Honda 385. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1308 -- we hope to hear from you soon.

October 17, 2022

Wonderful customer service. Great experiences each time visiting Auto Nation 385. Franchone is our service advisor and is very helpful. Definitely recommend Franchone and More

by Lorena Cavnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franchone
Oct 24, 2022 -

AutoNation Honda 385 responded

Hi Lorena, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2022

The customer service was very professional and I received my car very fast. Great car dealership More

by Tfinley963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorian Love
Oct 18, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 11, 2022

Service department did an excellent job getting me in and fixing my tire issue even though I dropped in unannounced. More

by Michael Losey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Mike Dustin
Oct 17, 2022 -

AutoNation Honda 385 responded

Hi Michael, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Mr. Martin deserves 100 on service that was above and beyond. He was well-mannered, knowledgeable and had the unpleasant task of informing me that my car was not ready but would be the next day. I did More

by annielauriesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Martin
Oct 17, 2022 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

The dealership was very fast and prompt. Honda was able to get me an appt in a few days and was able to repair the car the next day. I my experience other dealers have a month wait list and More

by Desertcamaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayce
Oct 12, 2022 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 06, 2022

The service person was very courteous and friendly. He explained what was needed and why . More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Oct 12, 2022 -

AutoNation Honda 385 responded

Hi George, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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